Entry Level HR Coordinator - Temporary Assignment

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

Entry-Level HR Coordinator — This temporary assignment offers individuals the opportunity to gain hands-on experience in Human Resources, administration, and supporting employees across multiple departments.

POSITION DESCRIPTION:

This position will be responsible for coordination and administration of various human resources tasks and functions as well as provide Tier 1 support for inquiries coming into the team member service center. Will review, scan, download and audit documents into employee personnel files. Will manage data, run reports and perform assorted administrative tasks associated with the team member life cycle including onboarding, performance management, work authorization and license tracking, and other projects as assigned. The Human Resources Coordinator will also answer general inquiries from team members and leaders regarding company benefits, payroll, leave administration, and other employment matters.

ESSENTIAL DUTIES AND TASKS:  

• Manage employee personnel files to include reviewing, scanning and downloading various documents to said files on a routine basis. 
• Responding to employee and leader questions and concerns including providing problem resolution where appropriate.
• Perform regular unemployment claim administration, and other administrative tasks as assigned.
• Various administrative processes associated with HR initiatives including engagement surveys, performance management, open enrollment, etc.
• Provides ongoing quality assurance to help streamline processes and create efficiencies where applicable.

EDUCATION and/or EXPERIENCE:

• Two years of experience managing personnel records, customer service, performing audits, etc. at an entry level. Preferred HR experience or education within the HR field.

QUALIFICATIONS:

• Able to multi-task and produce work in a fast-paced environment.
• Strong work ethic, high energy level and positive attitude.
• Proven exceptional customer service skills with both internal and external guests.
• Excellent computer skills; must be proficient in Microsoft Office applications.
• Self-directed and independent but works as a team player.
• Must be process oriented with a strong attention to accuracy and detail.
• Ability to prioritize responsibilities.
• Professional written and verbal communication skills, bilingual preferred.
• Pursuit of continuous improvement; enhance or increase personal knowledge and skills that will assist in job performance.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.