Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for an HR Generalist to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise and quality service.
As a member of the Human Resources team, the HR Generalist is responsible for supporting a positive and engaging employee experience across the full employee life cycle by providing guidance to employees and leaders regarding HR programs.
This role contributes to the success of Johnstone Supply by delivering responsive HR support in areas such as recruitment, onboarding, total rewards, compliance, and employee relations, aligned with business needs and company culture.
Position responsibilities:
- Employee Relations & Engagement: Act as a culture ambassador and primary HR contact for employees and leaders. Support performance management, conduct concern intake and investigations, and guide leaders through employee relations issues. Champion engagement initiatives and employee recognition programs.
- Recruitment & Onboarding: Own the full-cycle recruitment process—partnering with hiring managers, and promoting our employer brand. Deliver an exceptional onboarding experience through structured coordination and personalized new hire support.
- Payroll, Benefits & Leave Administration: Support payroll accuracy, respond to leave and benefit inquiries, and assist with case management including workers' compensation. Promote total rewards programs and provide education to employees and managers.
- Systems & Compliance: Maintain accurate employee data in HRIS/HCM systems, ensure compliance with privacy standards, and support system users with training and troubleshooting. Respond promptly to employment verifications, claims, and regulatory requests.
Position requirements:
- Bachelor’s degree (B.S./B.A.) in Human Resources Management or related discipline; at least 3 years of experience as an HR Generalist or HR Specialist, with proficiency in at least 3 HR disciplines (employee relations, performance management, employment law, policy interpretations, talent acquisition, HRIS/HCM, payroll administration, compensation and benefits, leave management); or the equivalent combination of education, training and experience.
- General knowledge of Human Resource management principles, including hiring, training, and orienting, coaching, and evaluating employees.
- General knowledge of employment-related laws and regulations, particular focus on federal and state leave laws, ADA and EEO.
- General knowledge of employee health and welfare benefit plans and administration.
- Strong technical acumen and experience with various HRIS/HCM systems and data interfaces; Previous experience working in UKG, ADP, or similar platforms is preferred, but not required for this role.
- Ability to use Microsoft office applications (Outlook, Word, Excel, PowerPoint).
- Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
- Organization skills: developing and using systems for organizing and keeping track of information and prioritizing multiple tasks.
- Excellent customer service skills with the ability to interact and communicate with various internal and external customers and stakeholders.
- Excellent verbal and written communication skills are required; Ability to communicate information across different individuals, departments, and external parties.
- Ability to communicate proficiently in English in both verbal and written formats is required for this role; Ability to communicate in Spanish is preferred, but not required for this role.
- Ability to commit to a 20% travel requirement. Travel is done by motor vehicle, and visits store locations within the assigned area.
Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include:
- Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
- Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
- One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
- Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
- Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.
At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including:
- Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
- Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
- Holiday pay – we recognize and pay our employees for 7.5 holidays per year
- Employer subsidized medical, dental, and vision plans.
- Employer paid life insurance and long-term disability
- Voluntary short-term disability, accident and critical illness insurance
- 24/7 Access to virtual care/telehealth options, and Parental Time Off
- Flexible spending accounts (FSA)
- $100 wellness reward for completing annual health check-up
- Employee Assistance Program (EAP) for you, and your family
- Coverage for chiropractic, acupuncture, and massage therapy services
- Tuition reimbursement, up to $5,250 per year
- Employee referral bonus program – earn up to $4,000 per year
- Employee service milestone recognition program
- Employee discounts on products & retail discounts
- Variety of incentive plans for employees
- Bi-weekly pay days on every other Friday
- Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees
We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.
Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.
EOE & E-Verify Participating Employer.