Field Training Manager

The Field Training Manager is essential for supporting the launch and ongoing success of new Crunch Fitness locations. Reporting to the Field Training Specialist, this role collaborates with the Chief Development Officer, Senior Director of Presales, and Senior Fitness Director to develop a skilled team, including Member Service Representatives and Managers in Training. You will implement training initiatives to ensure all team members are equipped to provide exceptional service during the critical launch phase and beyond.

Essential Functions

• Assist in building and leading a high-performing team in collaboration with executives.
• Facilitate training and onboarding for new club openings and provide support for existing locations.
• Collaborate with management to ensure continuous training and development.
• Help develop and implement training programs for orientation and on-the-job training.
• Identify training needs alongside Regional Directors and assist in scheduling targeted sessions.
• Monitor employee performance and compliance with training standards.
• Mentor new employees, providing feedback and identifying areas for improvement.
• Evaluate training effectiveness and utilize various techniques for program delivery.
• Support the overall learning experience in alignment with company goals.

Work Environment

• Flexibility to work irregular hours and travel (up to 80%) to branch locations for training.
• Ability to thrive in a fast-paced, high-stress environment.

Additional Responsibilities

• Conduct training sessions and workshops for new staff.
• Evaluate the performance of new clubs and provide actionable feedback.
• Collaborate with Regional Directors on specific training initiatives.
• Update training materials to ensure alignment with industry best practices.
• Promote a positive team culture that fosters collaboration and growth.