Position Summary
The HR Assistant provides essential operational and analytical support across benefits administration, payroll coordination, HR billing, and onboarding. This role focuses on accuracy, process execution, and employee service, while supporting reporting, audits, and compliance activities under the guidance of the CHRO.
Key Responsibilities
Benefits Administration & Billing
- Support benefits enrollment, changes, and terminations
- Review benefits invoices for accuracy and escalate discrepancies for resolution
- Track benefits eligibility and employee status changes
- Assist with open enrollment preparation and audits
- Maintain benefits data in HRIS and vendor systems
Payroll Support
- Process payroll and accurately enter, review, and maintain employee updates, including new hires, terminations, pay changes, and deductions
- Assist with payroll audits and reconciliations
- Respond to routine employee payroll and deduction questions
- Escalate complex payroll issues as appropriate
Onboarding & Employee Lifecycle
- Coordinate onboarding documentation, system access, and compliance requirements
- Ensure accurate and timely data entry into HRIS and payroll systems
- Support employee status changes and offboarding tasks
- Partner with HR and hiring managers to ensure a smooth onboarding experience
HR Reporting & Data Support
- Maintain accurate HR data and assist with standard reports
- Support benefits, payroll, and headcount reporting
- Assist with internal audits and compliance documentation
General HR Support
- Serve as a first point of contact for employee inquiries related to benefits, payroll, and onboarding
- Maintain confidential employee records
- Support HR projects and process improvements as assigned
Qualifications
Education & Experience
- Associate’s degree in HR, Business, Accounting, or related field preferred
- 1–3 years of HR, payroll, benefits, or administrative experience required
Skills & Knowledge
- Basic to intermediate knowledge of payroll and benefits administration
- Strong attention to detail and organizational skills
- Proficiency in HRIS and Microsoft Excel
- Ability to follow established procedures with occasional guidance
- Strong communication and customer service skills