HR Assistant (Workers’ Compensation and Wellness Focus), Temporary-to-Permanent, Full-Time

Position Summary

The City of Converse is seeking a motivated, detail-oriented Human Resources Assistant to support daily HR operations with a primary focus on workers’ compensation administration, reporting, employee wellness support, and related administrative processes. This position will help improve the tracking, coordination, and follow-through associated with workers’ compensation matters while also supporting wellness initiatives, resource communication, and post-incident administrative coordination.

This role will interact with employees, supervisors, carriers, providers, and other partners as assigned. The successful candidate must demonstrate sound judgment, strong organization, discretion, follow-through, and the ability to communicate effectively with employees across the organization, including first responders and employees in high-stress environments.

This position reports directly to the Director of Human Resources and does not have supervisory authority.

Key Responsibilities

• Serve as a point of contact for workers’ compensation-related questions, reports, and follow-up, providing timely and professional assistance. 
• Receive, track, organize, and maintain workers’ compensation documentation, including intake materials, status updates, work status reports, and related correspondence. 
• Assist with workers’ compensation reporting, file management, claim coordination, and communication with employees, supervisors, carriers, providers, and third-party administrators as assigned. 
• Maintain accident and incident logs and prepare routine reports, summaries, and status updates related to workers’ compensation activity. 
• Support employee wellness initiatives through communication, scheduling, coordination, and follow-up. 
• Assist with mental health resource coordination, EAP communication, post-incident resource communication, and wellness and resilience programming support as assigned. 
• Support critical incident administrative follow-up and resource coordination while maintaining appropriate professional boundaries. 
• Maintain HRIS records, personnel files, and routine reports related to assigned HR functions. 
• Support employee communications, scheduling, and document tracking for HR related matters. 
• Assist with onboarding, employee records, and other HR administrative duties as assigned. 
• Attend safety meetings as assigned on a rotating basis with other HR staff. 
• Work collaboratively with the HR team and other departments, cross-train as needed, and support continuity of services. 
• Perform other duties as assigned in support of Human Resources operations.

Disclosure

This position is being filled on a temporary-to-permanent basis to address current operational needs within the Human Resources Department. Continuation in the role beyond the temporary period will depend on departmental needs, operational priorities, and individual performance.

This position reports directly to the Director of Human Resources and does not supervise other employees.

Employment with the City of Converse is at will and may be terminated at any time, with or without cause or notice, subject to applicable law.

This job posting is not an employment contract and does not create a contract of employment or guarantee of continued employment.

The City of Converse is an Equal Opportunity Employer and does not discriminate in employment decisions on the basis of any status protected by applicable federal, state, or local law.

Applicants who need reasonable accommodation during the application, testing, or interview process should contact Human Resources.

Final candidates must complete employment eligibility verification and provide documentation establishing identity and authorization to work in the United States as required by federal law.

Employment is contingent upon successful completion of required pre-employment screening, which may include a background check, credit check, physical examination, verification of qualifications, and review of driving record, as applicable to the position and permitted by law.

Minimum Qualifications

• Associate’s degree in Human Resources, Business, Psychology, Public Administration, Social Work, Criminal Justice, Health Administration, or a related field, or an equivalent combination of directly relevant education and experience. 
• Strong organizational, interpersonal, and problem-solving skills. 
• Strong verbal and written communication skills. 
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint, and the ability to learn HRIS and related systems quickly. 
• Ability to maintain strict confidentiality and handle sensitive information with professionalism and discretion. 
• Ability to coordinate multiple deadlines and maintain accuracy in workers’ compensation, reporting, and HR documentation. 
• Ability to work collaboratively with a team, take initiative, and follow through on assigned work. 
• Ability to interact effectively with employees at all levels of the organization, including employees in stressful or sensitive situations. 
• Must abide by all City of Converse policies, procedures, and Code of Ethics. 
• Must successfully pass required pre-employment screening, including background and credit check, as applicable. 
• Must have and maintain a valid Class C Texas driver’s license and an acceptable driving record. 

Preferred Qualifications

• Experience working with first responders, public safety personnel, or employees in high-stress operational environments. 
• Experience with workers’ compensation administration, claims intake, return to work coordination, or related reporting. 
• Experience supporting employee wellness programs, EAP communication, post-incident support coordination, or resilience initiatives. 
• Experience with HRIS systems, electronic recordkeeping, and administrative reporting. 
• General understanding of workplace behavior, boundaries, and communication in sensitive or high-stress situations.

Additional Consideration

Residents of Converse or the immediate surrounding area will be given preference, though this is not a requirement.