D E S C R I P T I O N   S U M M A R Y

The Human Resource Coordinator plays a vital internal support role by aiding and facilitating the human resource processes that serve our clients. This position is not client-facing, but instead works closely with and supports our client-facing Advisors and Managers to ensure seamless delivery of HR services. Key responsibilities include assisting with onboarding, employee relations support, payroll processing, benefit administration, and policy implementation.

The ideal candidate will be detailed oriented, highly organized—focus on not being client facing, supporting the Advisor, HRBP and Specialist. Strong communication and collaboration skills are essential, as this role requires working across teams to provide accurate and timely HR support behind the scenes. By handling critical HR processes, the HR Coordinator ensures that our client-facing team members are equipped to focus on direct client engagement and service delivery.
 

D U T I E S  A N D  R E S P O N S I B I L I T I E S

General Duties:

• Performs customer service functions by answering employee requests and questions.
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.
• Submits online investigation requests and assists with new-employee background checks.
• Reconciles benefits statements.
• Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
• Assists with processing of terminations.
• Assists with the preparation of the performance review process.
• Schedules meetings and interviews as requested by the HR Advisor.
• Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
• Assists or prepares correspondence as requested.
• Performs other related duties as assigned.

Payroll Duties:

• Collecting and entering employee time and attendance data into the payroll system.
• Calculating employee earnings, deductions, and taxes based on established policies and procedures.
• Reviewing and verifying payroll information for accuracy and completeness.
• Processing payroll on a regular schedule, typically bi-weekly or monthly.
• Responding to employee inquiries regarding payroll issues, such as missing or incorrect payments.
• Maintaining accurate payroll records and ensuring compliance with state and federal payroll regulations.
• Collaborating with HR and Accounting departments to reconcile payroll transactions.
• Generating payroll reports and providing data for financial reporting purposes.
• Staying up-to-date with payroll laws and regulations and implementing changes as necessary.

Benefit Administration:

• Assisting in the enrollment process for employee benefits programs, including health insurance, dental insurance, vision insurance, life insurance, and retirement plans.
• Maintaining accurate records of employee benefit enrollment, changes, and termination.
• Responding to employee inquiries regarding benefit plans and coverage.
• Coordinating with insurance providers and third-party administrators to ensure timely and accurate delivery of benefits.
• Assisting in the development and distribution of benefit communications, such as newsletters, enrollment materials, and summary plan descriptions.
• Administering COBRA and other continuation of coverage requirements for terminated employees.
• Staying up-to-date with changes in benefit laws and regulations and ensuring compliance with all applicable requirements.

Q U AL I F I C AT I O N S

• Proficient in MS Office applications, including Excel, Word, and Outlook
• Excellent written and verbal communication skills
• Ability to create and comprehend reports and spreadsheets
• Ability to work in a fast-paced, team environment and under pressure of deadlines
• Excellent collaboration, teamwork and interpersonal skills
• Regular, physical attendance on a predictable basis is essential to the performance of this job
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
• Responds to requests for service and assistance; Meets commitments.
• Prioritizes and plans work activities; uses time efficiently. Detail oriented and organized.
• Observes safety and security procedures; reports potentially unsafe conditions.
• Adapts to changes in the work environment; is able to deal with frequent change, delays or unexpected events.
• Fluency in English, Bilingual in Spanish is a plus

E D U C AT I O N AN D E X P E R I E N C E

• Minimum Education: High School Diploma
• Minimum Experience: 2 - 4 years of administrative experience
• Preferred Experience: 2 years+ of experience in an HR setting

P H Y S I C AL D E M AN D S

• Regularly required to sit and/or stand and may occasionally lift and/or move up to 10 pounds.
• Long hours sitting and, on the computer, entering data