JOB DESCRIPTION
Employer: Turner Enterprises Management, LLC
Position: Human Resources Coordinator
Location: Vermejo Reserve – Raton, NM
Type: Full Time / Hourly / Non-Exempt / Benefits Eligible
Housing: Yes
Are you ready to embark on a journey where luxury meets sustainability? Have you dreamed of working for a world-class hospitality brand which boasts some of North America’s largest, privately-owned landscapes?
At Ted Turner Reserves, we connect people with nature by providing one-of-a-kind outdoor experiences in luxury settings, and we’re looking for passionate, energetic individuals to be a part of our growing team.
Our premier Reserve, Vermejo, is currently seeking detail-oriented, people-focused professional Human Resources Coordinator to join our exceptional team. If you are passionate and proactive, thrive in a fast-paced, outdoor-centric environment, have a knack for fostering a positive work culture, and love working with people from diverse backgrounds, this is the perfect opportunity for you!
ABOUT THE POSITION
As the Human Resources Coordinator, you will report to the Development and Education Manager. You play a pivotal role in fostering a positive and engaging workplace culture, supporting recruitment efforts and onboarding new employees. This role is ideal for a dynamic, organized, and people-focused professional who thrives in a unique and diverse environment.
You will also be responsible for:
Onboarding and Orientation:
- Partnering closely with the Development and Education Manager to develop, coordinate, and implement the onsite onboarding and orientation program for all new hires at Vermejo.
- Serving as the primary onsite point of contact for new hire onboarding, ensuring a welcoming, organized, and positive arrival experience.
- Working closely with the Atlanta-based Administration Department to facilitate hiring and onboarding activities, including the accurate and timely completion of onboarding paperwork such as I-9s, policy acknowledgments, and compliance training.
- Organizing, scheduling, and leading onsite new hire orientation sessions, introducing company culture, policies, safety expectations, and operational standards.
- Training employees on the use of the Company’s HRIS system.
- Ensuring a great arrival experience for new employees by coordinating with housekeeping, maintenance, and hiring managers to confirm housing and accommodations are prepared prior to arrival.
- Completing employee check-in forms and ensuring onboarding steps are finalized in a timely manner.
- Providing ongoing onboarding support and resources to new hires during their initial transition period.
Recruitment and Hiring:
- Serving as a backup support resource to the Talent Manager during periods of absence or high-volume hiring demand by assisting with recruitment and hiring activities, including:
- Reviewing applications and resumes to assess qualifications and alignment with role requirements, as needed.
- Conducting initial phone screenings to evaluate candidate fit.
- Scheduling interviews with candidates and hiring managers, ensuring timely, professional communication.
- Collaborating with the Talent Manager, Development and Education Manager, and department leaders to support staffing needs and job postings within the HRIS and on external job boards.
- Coordinating logistics for in-person and virtual interviews.
- Preparing and distributing interview materials for hiring managers, including resumes, interview guides, and evaluation forms.
- Managing and completing reference checks, ensuring accurate documentation and follow-up as needed.
Employee Engagement and Retention
- Assisting in the development, planning, and execution of employee engagement activities and recognition programs aimed at promoting a collaborative, inclusive, and positive work environment
- Monitoring employee satisfaction and assisting in the implementation of action plans to address any concerns or areas for improvement.
- Maintaining open lines of communication with all staff, fostering a culture of trust and support.
- Serve as a key contact for employee inquiries, helping ensure employees feel valued, supported, and informed.
- Plan and coordinate employee engagement activities, recognition programs, and social events.
- Assist in the creation and distribution of internal communication materials such as newsletters, announcements, and event updates.
- Support initiatives that strengthen company culture and reinforce organizational values.
Safety and Compliance
- Coordinate, conduct and document monthly safety meetings, training attendance, and follow-up action items.
- Support HR and leadership teams in maintaining compliance with safety and employment regulations.
- Partner with department leaders to promote a safe, respectful, and inclusive work environment.
HR & Office Administration
- Providing daily HR support related to employee relations and employment laws.
- Maintain confidentiality and handle sensitive information with integrity.
- Helping in identifying, evaluating and resolving associate relations.
- Understanding and effectively communicating policies in the Employee Handbook.
- Using sound judgement to escalate HR matters to the Development and Education Manager, Assistant General Manager, General Manager and Atlanta Administration team as appropriate.
- Tracking personnel changes and communicating those changes in a timely manner to the Atlanta Administration team.
- Facilitating internal Hospitality communications via email, postings, memos, etc.
- Maintaining electronic and paper files, office tools and supplies inventory.
- Coordinating staff meetings with Hospitality managers.
- Keeping minutes of HOD (Head of Department) meetings.
- Coordinating employee departures, including housing checks and return of all Company-owned equipment prior to departure.
- Maintaining the employee social calendar.
- Reviewing and completing the bi-weekly tips report.
- All other duties as assigned.
What this isn’t:
- A management or supervisory position
YOUR QUALIFICATIONS
- Essential:
- You’ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.
- Preferred:
- A high school diploma or general education degree (GED)
- Experience working in a luxury hotel/resort setting
YOUR QUALITIES
- You’re alert, friendly and eager to assist guests politely and promptly.
- You demonstrate care and compassion for team members, putting the needs of the team before your own.
- You’re self-directed, energetic, and motivated with multi-tasking capabilities.
- You’re creative, adaptive and willing to work with existing core resort philosophy and style.
- You demonstrate clean work habits and attention to detail.
- You conduct yourself in a professional manner in and out of the work setting.
EMPLOYEE BENEFITS & PERKS
- Paid Vacation Time
- Employee Assistance Program
- Competitive wages with shared service charge
- Access to amenities and outdoor adventures
- Live and work in one of the most stunning natural environments in the country
ACCOMMODATIONS
This position will require you to live at Vermejo headquarters, located approximately 40 miles from the closest town (Raton, NM). Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.
Vermejo offers single- and double-bedroom dorm room style company housing (subject to availability). You may be subject to sharing a room with one other employee depending on the availability of a single dorm room.
You will need to provide or arrange for your own transportation to and from Raton for personal supplies.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
On a regular basis, you can expect to:
- Stand; sit; walk; move hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
- Lift and/or move up to 50 pounds.
- Perform physical labor for extended periods of time.
- Be on your feet for extended periods of time.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
You will regularly be required to work long hours, and you may be exposed to wet and/or humid conditions; high precarious places; fumes or airborne particles; outside weather conditions and extreme heat. You may be exposed to moving mechanical parts and toxic or caustic chemicals. You will be occasionally exposed to vibration. The noise level in the work environment is usually low to moderate.
The physical demands described above are representative of those that must be met to successfully perform the essential functions of this job, and the work environment characteristics are representative of those you may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodation inquiries must be made to the Company’s Human Resources Department for consideration.
Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.
For more information, visit https://tedturnerreserves.com/careers.