HR Coordinator- Chick-fil-A Western & Sierra Vista

JOB SUMMARY

The HR Coordinator is directly responsible for the office administration within the business. This person provides high-level business support by maintaining all business functions including employee relations and first-hand communication regarding HR Policies and processes to the team members.

COMPETENCIES

• Exemplifies CDC’s Core Values (Heart for Service, Go Hard or Go Home, Have Each Other’s Backs, and Pursue Excellence) 
• Strong analytical and problem-solving skills 
• Mature, dependable, and results-oriented 
• Self-starter, creative, flexible, and able to adapt 
• Outgoing, friendly and enthusiastic 
• Ability to work well independently and in a team environment 
• Servant spirit and attitude with a strong sense of stewardship 
• Ability to anticipate, solve problems, and resolve both business and team conflicts 
• Effective organizational skills to keep track of multiple priorities
• Excel with systematic follow through and auditing skills 
• Have strong communication skills and an ability to coach employees through conflict 
• Make it their priority to protect both Team Members and the business 

RESPONSIBILITIES

Employee Files 

• Review files in Workstream including I-9 and W-4 and download them to the HR Employees drive folder
• Maintain employee files 
• Scan physical files onto Google Shared Drive, converting to digital files
• Update all employee addresses for W2s in November and December 
• W-2 distribution in January

Operations Support - Manage Office space 

• Daily upkeep of office
• Purchase all items needed to maintain a sound working environment (office supplies, uniforms, anniversary gifts, monthly birthday celebration desserts, etc.) 

Email/VM Correspondence 

• Respond to all emails and voicemails within 24 hours (except Sun) and communicate any pertinent information to the team in a timely manner 
• Respond to customer complaints (as needed)
• Answer phone when in the office 

Facilities and Equipment 

• Maintain current leader phone list for security system (Strong Systems)
• Make sure all levels of leadership have appropriate access for their job title 

Administrative Support - Organizational Support 

• Manage all Slack administration, including: adding new Team Members-in-Training/Leaders to Slack, adding leaders to appropriate channels, and deactivating Team Members upon separation of employment

Employee Relations 

• Onboard all new Team Members-in-Training/Leaders
• Hold Team Members and middle management accountable to our values 
• Conduct interviews and follow-up conversations with employees involved for HR investigations
• Thorough documentation of all employee communications (via Probiz, email, Slack, and various Google tracking sheets) 
• Assist in gathering video footage for investigations (Solink)
• Communicate with Team Members about policies and resignation processes, and communicate with the HR Manager about upcoming resignations 
• Coordinate and facilitate all resignations & terminations 
• Celebrations (Team Member of the Month, promotions, birthdays & anniversaries, baby showers, etc.) 

Recruiting 

• Hold weekly interviews 
• Schedule and facilitate onboarding for new Team Members-in-Training
• Communicate Team Members-in-Training availability via Slack and scheduling guide

Leadership Collaboration 

• Collaborate with Executive Assistant concerning Google Drive for digital document organization 

Employee Tracking 

• Enter new Team Members-in-Training into employee tracking sheets  
• Assist HR Manager in updating employee tracking sheets throughout the employee lifecycle
• Provide FOBs/Keys (as needed) for new Team Members-in-Training (at 30 days) and newly onboarded leaders
• Monthly sexual harassment auditing and course assignment for all Team Members (at 5 months), new leaders (immediately during training), and any MIT candidates
• Monthly Food Handler’s Certification audit
• Execute 30 day reviews for Team Members-in-Training - Record in Probiz, track in CDC TM Master Sheet 

Uniform Inventory Management 

• Update inventory of all uniforms in digital tracking form 
• Order uniforms for Team Members who wish to purchase, and create uniform deduction form for the purchase
• Replenish uniform inventory and ensure inventory is stocked 

REQUIREMENTS

• Discretion and confidentiality, non-disclosure agreement required
• Bachelor’s Degree preferred, preferably in Human Resources or Business Administration
• Valid CA Driver’s License with a good driving record
• Fluent in English required
• Fluent in Spanish preferred 

AVAILABILITY/HOUR ALLOCATION

• Work a minimum of 40 hours per week
• Work one Saturday shift per month
• Must have open availability

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Work schedule

• 8 hour shift
• Weekend availability
• Monday to Friday
• Holidays

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Referral program
• Employee discount
• Paid training
• Mileage reimbursement
• Life insurance