HR Generalist

Position Summary

The HR Generalist provides comprehensive support across a variety of human resources functions within the assigned location(s). Reporting to the HR Director this role serves as a trusted point of contact for employees and leaders, offering guidance on HR-related matters while ensuring consistency, compliance, and exceptional service. The HR Generalist collaborates closely with the HR team to support the employee lifecycle, maintain HR operations, and contribute to a positive and engaged workplace culture.

Key Responsibilities

HR Support & Employee Relations

• Partner with the HR Director to support daily HR operations and strategic initiatives.
• Address and resolve minor employee relations issues, escalating more complex matters as needed.
• Serve as a helpful resource to employees, managers, vendors, and job applicants.

Talent Acquisition & Onboarding

• Execute offer letters and all onboarding documents.
• Maintain an accurate and up-to-date roster of a hiring status.
• Prepare new hire documentation and lead new employee orientation to ensure a smooth onboarding experience.

HR Administration & Compliance

• Process personnel action forms and ensure appropriate approvals and timely distribution.
• Support the maintenance of accurate HR files, records, and HRIS data.
• Administer FMLA and ADA processes in accordance with legal and company requirements.
• Prepare termination documentation and process employee separations.
• Respond to employment verifications and assist with unemployment inquiries and hearings.

Engagement, Events & Projects

• Support company events, initiatives, and employee engagement activities.
• Serve as a liaison to employee engagement committees, helping plan and execute activities.
• Contribute to HR projects and assist with special assignments as needed.

Supervisory Responsibilities

• This position does not include direct supervisory responsibilities.

Required Skills & Competencies

• Demonstrated ability to maintain confidentiality and use discretion.
• Proficiency with Microsoft Office Suite and general office technology.
• Strong written and verbal communication skills.
• Excellent organizational skills, including scheduling, prioritizing, and attention to detail.
• Ability to work independently and collaboratively within a team.
• Promote team harmony with no descension.
• Dependability, professionalism, and a high degree of accuracy.
• Working knowledge of employment laws and advanced HR practices.
• Strong customer service orientation when interacting with employees and external partners.

Preferred Qualifications

• Bachelor's degree or equivalent relevant experience.
• 3–5 years of general human resources experience, including direct employee relations exposure.
• Experience working in a call center environment is a plus.