A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
Reporting to the HR Supervisor, our Human Resource Generalist is responsible for ensuring the day-to-day operation of assigned HR functions. The Generalist will have primary responsibilities and serve as a back-up to other team members. Our Generalist is a critical team member who partners with internal departments, is a point of contact for employees and vendors, and enables HR to successfully support both employee and business needs.
Responsibilities
- Be available to receive and courteously respond to employee and vendor inquiries across a broad array of HR topics; provide resolution or a resource to address their needs
- Facilitate new hire on-boarding procedures, documentation, and deliver orientation
- Advise and coach people leaders regarding appropriate performance management (i.e. goal setting) and employee relations/progressive discipline actions (i.e. performance improvement plans)
- Oversee the annual performance review process by organizing, scheduling, tracking, and processing related documents and pay changes
- Facilitate employee off-boarding procedures to include separation notification, exit interviews, and related documentation
- Manage safety program to include notice of injury and Workers’ Compensation
- Partner with HR Supervisor on initiatives such as developing and delivering people leadership coaching and training, writing/evaluating job descriptions, designing salary ranges
- Manage unemployment claims and related processing
- Maintain current and former employee paper and electronic employment records
- Maintain policies and handbook; assist with policy interpretation
- Create and maintain a variety of key metrics to assist with monthly reporting to include turnover reports, employee counts, salary planning, etc.
- Accurately and timely complete required compliance reporting such as EEO-1 and various audits
Requirements
- Bachelor’s Degree preferred; 2 to 5 years of generalist experience with an emphasis on performance management, employee relations, progressive discipline, and facilitation
- Experience administering benefit/retirement programs, payroll, and recruiting a plus
- Working knowledge of employment law and legislation for New Hampshire and Massachusetts with the ability to learn other states required
- HR designation (SHRM or HRCI) a plus
- Proficiency with an HRIS System required
- Intermediate MS skills to include Outlook, Word, PowerPoint and Excel; ability to navigate web-based programs required
Benefits
Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match!