Job Title: HR Generalist

Employment Type: Full-Time | Exempt

Location: Bethlehem, PA

Our Core Values

Loyal | Responsive | Problem Solver | Positive | Caring

Position Overview 

The HR Generalist serves as a strategic partner to leadership and a trusted advisor to employees across multiple property locations. This role supports HR strategy, employee relations, talent acquisition, compliance, and performance management while helping foster a positive workplace culture.

This position reports to the Director of Corporate Services and works closely with property managers, leasing staff, maintenance teams, and corporate support employees.

Key Responsibilities

Strategic HR Partnership

• Partner with leadership to align HR initiatives with business goals
• Support workforce planning, organizational design, and succession planning
• Analyze HR metrics such as turnover, time-to-fill, engagement, and absenteeism
• Assist with change management initiatives across properties and departments

Employee Relations & Performance Management

• Serve as the primary HR contact for employee relations matters
• Conduct workplace investigations and recommend appropriate actions
• Coach managers on performance management, documentation, and conflict resolution
• Oversee performance review processes and goal-setting programs
• Promote a positive, compliant workplace culture

Talent Acquisition & Workforce Planning

• Partner with hiring managers to identify staffing needs
• Lead recruitment efforts for property and corporate roles including:
• Leasing agents
• Maintenance technicians
• Property managers
• Administrative staff
• Support structured onboarding programs for new hires
• Develop strategies to improve retention and reduce turnover

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws
• Maintain employee handbook and HR policies
• Manage unemployment claims, workers’ compensation coordination, and leave administration (FMLA, ADA)
• Conduct internal HR compliance audits

Compensation & Benefits

• Assist with compensation benchmarking and salary reviews
• Support annual merit and bonus planning
• Oversee benefits administration and employee benefit inquiries
• Coordinate open enrollment

Training & Development

• Identify training needs across the organization
• Support leadership development for property managers
• Coordinate compliance training such as harassment prevention, safety, and fair housing
• Assist with career development and internal mobility initiatives

HR Operations

• Maintain HRIS data and personnel records
• Prepare HR reports for leadership
• Improve HR processes and systems
• Coordinate employee engagement activities and events

Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 5+ years of progressive HR experience
• Experience in property management, real estate, multi-site operations, or service-based industries preferred
• Experience supporting a distributed or multi-location workforce strongly preferred

Certifications (Preferred)

• SHRM-CP / SHRM-SCP
• PHR / SPHR

Skills

• Strong knowledge of Pennsylvania, Kansas & New Jersey employment law and federal labor regulations
• Experience handling employee relations investigations
• Ability to influence and coach managers at multiple levels
• Strong analytical and data-driven decision-making skills
• Excellent communication, organizational, and interpersonal skills
• High level of professionalism and discretion

Work Environment

• Fast-paced, collaborative office environment
• Balance of independent work and cross-functional collaboration
• Professional environment focused on growth, accountability, and continuous improvement
• Employee-focused culture that values communication, initiative, and adaptability
• Occasional travel to property locations in Pennsylvania, Kansas, and New Jersey

What Success Looks Like

Within the first 12 months, success in this role will include:

• Reduced voluntary turnover
• Improved hiring timelines for key property roles
• Strong manager satisfaction with HR support
• Implementation of an effective performance management framework
• Consistent HR compliance with minimal legal risk

Benefits Package

• Competitive compensation
• Flexible and negotiable benefits package based on candidate needs and experience
• Paid time off & paid holidays
• 401(k) with company contribution
• Professional growth opportunities
• Supportive and collaborative team environment

Be Apart of Our Next Chapter - Apply Today

This is an opportunity to play a key role in supporting employees, strengthening company culture, and helping shape the future of a fast-moving organization.