Summary of position
As a department of one, the HR Generalist plays a critical role in supporting the full employee lifecycle across both our office and warehouse locations. This position is responsible for managing day-to-day HR operations including payroll processing, benefits administration, talent acquisition, compliance, and employee relations. The ideal candidate will be a proactive, adaptable professional who thrives in a hands-on role and can independently lead HR initiatives that foster a positive and compliant workplace.
Responsibilities
- Processes bi-weekly payroll in an accurate and timely manner using Paychex Flex
- Recruits, interviews, and facilitates the hiring of qualified candidates; partners with hiring managers to align staffing needs with required skills and competencies
- Administers 401(k) compliance and reporting requirements
- Manages employee insurance benefits, including enrolment, administration, and annual renewals
- Maintains and updates employee personnel files in compliance with company policies and legal requirements
- Oversees leave of absence programs including FMLA, coordinating with Workers’ Compensation and ADA accommodations as needed
- Monitors, tracks, and documents completion of mandatory and voluntary training, continuing education, and performance assessments
- Participates in performance review and talent development processes
- Responds to employment-related inquiries from applicants, employees, and managers, escalating complex issues as appropriate
- Attends and supports employee relations matters including disciplinary meetings, conflict resolution, and terminations
- Provides guidance to managers on the consistent and fair application of company policies and procedures
- Conducts internal investigations related to employee complaints or allegations of misconduct
- Maintains and updates the employee handbook to reflect current laws, company practices, and policy changes
- Ensures compliance with all federal, state, and local employment laws and regulations; recommends policy and procedural updates to maintain compliance
- Stays current on HR trends, regulatory updates, and best practices in human resources, talent management, and employment law
- Provides HR support to both our office and warehouse locations
- Performs additional HR duties and special projects as assigned
Requirements
- Bachelor’s degree in Human Resources or a related field required
- 3–5 years of progressive experience in human resources
- Experience with Paychex and supporting warehouse or operations-based environments is a plus
- Strong verbal and written communication skills
- Proven ability to build relationships and collaborate across all levels of the organization
- Skilled in conflict resolution, negotiation, and handling sensitive employee relations matters
- Exceptional organizational skills and keen attention to detail
- Effective time management skills with a demonstrated ability to prioritize tasks and meet deadlines
- High level of integrity, professionalism, and discretion when handling confidential information
- Comfortable working in a fast-paced and occasionally noisy environment
Please note: This position requires a minimum of three days in-office once fully trained, two days at our office location and one day at our warehouse location, both based in St. Louis.