HR Generalist

The Company

OpenTech Alliance, Inc. (“OpenTech”) was founded in 2003 and is a leading technology provider to the self-storage industry. The Company delivers software-enabled solutions, including online auctions, access control systems, self-service kiosks, and call center services to self-storage operators across North America, with a growing international presence.

Headquartered in Phoenix, AZ, OpenTech supports many of the largest self-storage operators in the U.S. The Company is focused on continuing to scale its core products while strengthening internal operations and processes to support growth.

Position Summary

OpenTech is seeking a highly motivated HR Generalist to support all functional areas of Human Resources in a fast-paced, growth-oriented environment. This position is fully on-site in Phoenix, AZ, and plays a critical role in recruiting, payroll administration, employee relations, and HR operations.

The ideal candidate is an experienced recruiter with strong knowledge of payroll systems (highly preferred experience with Paycom), exceptional standards of confidentiality, and the ability to adapt quickly to changing priorities. This individual must be a fast learner, highly organized, and comfortable operating in a dynamic environment.

Key Responsibilities

• Lead full-cycle recruiting
• Partner with hiring managers to understand staffing needs and ensure timely recruitment
• Coordinate onboarding and new hire documentation
• Maintain recruitment metrics and reporting
• Assist with payroll processing (Paycom experience highly preferred)
• Maintain employee data within HRIS and ensure accurate, confidential record-keeping
• Generate HR and compliance reports
• Assist with internal and external HR-related matters
• Support policy development, handbook updates, and HR projects
• Stay current with labor laws and HR best practices
• Respond to employee inquiries in a timely and professional manner
• Support company-wide communications and special events
• Perform additional duties as assigned

• 2–4+ years of progressive HR experience
• Strong full-cycle recruiting experience required
• Experience working in a fast-paced, high-volume environment
• Demonstrated ability to handle sensitive and confidential information with discretion
• Experience assisting with payroll processing
• Experience with Paycom is highly preferred
• Working knowledge of labor law and employment regulations
• Excellent organizational, communication, and interpersonal skills
• Strong decision-making and problem-solving ability
• Proficient in MS Office and HR systems
• Ability to work independently and collaboratively
• PHR or SHRM-CP certification preferred
• Associate or bachelor’s degree in HR Management or related field preferred

Personal Characteristics

• Highly adaptable and comfortable navigating change
• Fast learner with strong attention to detail
• Comfortable managing multiple priorities in a fast-paced environment
• Professional, discreet, and trustworthy
• Collaborative team player with a positive attitude
• Strong follow-through and accountability

Why This Role

This is an opportunity to contribute meaningfully to the HR function of a growing, market-leading technology company. The HR Generalist will play a key role in supporting recruiting efforts, strengthening HR processes, and ensuring operational excellence while maintaining a strong culture of integrity and confidentiality.