Human Resources Generalist
Overview
The Human Resources Generalist plays a key role in supporting day-to-day HR operations with a primary focus on benefits administration, open enrollment, and HR data integrity. This position serves as the subject-matter expert for employee benefits, ensuring programs are administered accurately, compliantly, and with a high level of service to employees. This role partners closely with the HR team, Payroll team, and external vendors.
Location: Indianapolis, IN
Work Schedule: Our office hours are Monday – Friday, 8:00am – 5:00pm ET. This role is hybrid, providing 1 remote day a week.
Reports to: COO
Key Responsibilities
Benefits Administration & Open Enrollment
- Administer all employee benefit programs, including but not limited to medical, dental, vision, life, disability, retirement, and wellness offerings
- Serve as the primary point of contact for employee benefit questions and education throughout the year
- Coordinate annual open enrollment, including employee communications, system setup, vendor coordination, and enrollment audits
- Process qualifying life events, enrollments, terminations, and changes in a timely and accurate manner
- Reconcile benefit invoices with payroll and vendor reports; research and resolve discrepancies
- Partner with Payroll to ensure benefit deductions are accurate and properly maintained
Compliance, Leave & Risk Support
- Administer and track employee leaves related to FMLA, STD, LTD, and workers’ compensation, ensuring compliance with applicable laws
- Coordinate with leave administrators, insurance carriers, and internal stakeholders
- Assist with ACA reporting support, ERISA documentation, and benefit notices
- Maintain benefit-related documentation in compliance with federal and state regulations
- Support workers’ compensation claims administration and OSHA documentation
HRIS, Data Management & Reporting
- Maintain accurate employee data within HRIS and benefits systems
- Enter, audit, and validate employee benefit and demographic data across systems
- Run routine and ad-hoc reports related to benefits, headcount, and compliance
- Support benefits data for audits, renewals, and vendor reporting
- Identify opportunities to improve data accuracy, system efficiency, and documentation
HR Operations & Process Improvement
- Maintain employee files and benefit documentation in accordance with legal and company standards
- Conduct periodic audits of employee records to ensure compliance and consistency
- Support HR projects related to benefits, compliance, and HR operations
- Provide backup support for full-cycle payroll processes as needed, partnering with HR leadership, Payroll, and HRIS to ensure accuracy and continuity
- Assist with updating benefit materials, policies, and internal documentation
- Recommend process improvements and efficiencies within benefits and HR administration
Performs other duties and responsibilities as assigned to support business needs and contribute to team success.
Qualifications
Education & Experience
- Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience)
- 2+ years of experience in an HR Generalist, Benefits Administrator, or HR Operations role
- Hands-on experience administering employee benefit programs and open enrollment
- Experience working within an HRIS, preferably Rippling, to manage employee data, benefits elections, and reporting
- HR certification (PHR, SHRM-CP) preferred
Skills & Competencies
- Strong working knowledge of employee benefits, including health, retirement, and leave programs
- Understanding of relevant employment and benefits laws (ACA, ERISA, FMLA, COBRA)
- Experience working within HRIS and benefits administration platforms
- High attention to detail with strong organizational and follow-through skills
- Ability to handle sensitive information with discretion and confidentiality
- Clear, professional communication skills with a service-oriented mindset
- Comfortable working independently while collaborating across teams
Why Join Our Team?
At Bradley Company, our people are at the center of everything we do. You’ll join a collaborative, values-driven organization where your expertise directly supports employees and strengthens the foundation of our HR operations. We offer a supportive team environment, opportunities to improve and modernize HR processes, and the chance to make a meaningful impact through accurate, compliant, and employee-focused benefits administration.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Please note, this list of essential functions is not exhaustive and may be supplemented as necessary.
Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.