C
Full-time
On-site
Memphis, Tennessee, United States
HR Professional

POSITION SUMMARY

 The HR Generalist is responsible for supporting the day-to-day functions of the Human Resources department, onboarding, employee relations, policy guidance, and HR administration. This role will handle employee grievances, support managers and employees, and ensure HR operations align with organizational goals and labor regulations.

 KEY RESPONSIBILITIES

  • Manage HR operational functions, including job postings, new hires, promotions, terminations, and maintenance of confidential personnel files.
  • Respond to employment verification requests, unemployment notices, and benefits inquiries.
  • Provide guidance to employees and managers on HR policies, procedures, and best practices.
  • Handle employee grievances, mediate issues, and support conflict resolution to maintain positive workplace relations.
  • Support workforce administration, including tracking HR metrics, maintaining records, and assisting with reporting.
  • Coordinate HR projects and training initiatives, including onboarding, compliance, and employee development programs.
  • Assist in workforce and succession planning by monitoring staffing needs and providing data as needed.
  • Identify training needs for teams and individuals, evaluate program effectiveness, and make recommendations.
  • Ensure HR processes comply with labor laws, regulations, and organizational policies.
  • Perform other HR duties as assigned to support the department and organization.

JOBS THIS POSITION DIRECTLY SUPERVISES

 If no supervisory duties, leave blank.





 POSITION REQUIREMENTS

 Education: Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent experience considered.

 Experience: Two- Five years of HR experience, preferably in healthcare or organizational settings. Knowledge of employment laws, HR policies, and best practices. Experience handling employee relations and managing grievances preferred. Strong interpersonal, communication, and conflict-resolution skills. Excellent organizational and time-management abilities, with the ability to manage multiple priorities. Proficiency with HR systems, applicant tracking systems, and Microsoft Office Suite (Excel, Word, Outlook).

Licenses or Certifications: SHRM-CP or PHR preferred.

Mental Requirements

 

Level 1 – Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.

X

Level 2 – Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.

 

Level 3 – Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.

 

Physical Requirements

 

Activity

Approximate % of Time

Comments

Sitting

80

 

Standing

10


Walking

10

 

 

100%

 

 

Approximate percentage of time spent lifting, pulling and/or pushing:  5%

 Maximum number of pounds required (with or without assistance):  Under 25 lbs.

 Types of objects the incumbent is required to lift/pull/push. Files and office supplies




Machines, Equipment, Tools

Approximate % of Time

Degree of Hand:Eye Coordination Required

  1. Computer

80%

Normal

  1. Copier/fax

 5%

Normal

  1. Telephone

 5%

Normal

  1. ID badge maker

 3%

Normal

  1. Calculator

4%

Normal

  1. File Cabinets

 3%

Normal

 

Approximate percentage of time incumbent spends in “on-the-job” travel, excluding commuting to regular work location: 5%-10%

 Working Conditions

Standard office setting with typical HR operational activities and use of office technology.