The HR Generalist, reporting into the HR Business Partner, is responsible for performing a range of HR duties within a specific regional area. The duties consist of policies, employee relations, recruiting, benefits, onboarding, and other HR programs. Provides resolution and consulting in the above areas to ensure profitable business operations.
Ā Duties & Responsibilities
- Create job offers and perform background checks.
- Supports Team Members through new hire onboarding and help organize training & development initiatives.
- Provide support to Team Members in various HR-related topics such as leaves and compensation and resolve any issues that may arise.
- Promote HR programs to create an efficient and conflict-free workplace.
- Assist in development and implementation of human resource policies.
- Undertake tasks around performance management.
- Assist with the bi-annual employee performance reviews process.
- Maintain Team Member files and records in electronic and paper form.
- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.
- Build and maintain relationships with designated region's Care Center Managers and Regional Managers.
- Aid in Team Member Relations cases to support management with conflict management.
- Assist Team Members regarding benefits claim issues and plan changes.
- Responds to benefits inquiries from managers and Team Members on plan provisions, benefits enrollments, status changes and other general inquiries.
- Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
- Ensure organizational compliance with labor regulations.
- Other duties as assigned.
Education, Training & Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field required.
- At least five (5) years of human resource management experience preferred.
- SHRM-CP or SHRM-SCP credential required.
Skills & Abilities
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
Working Conditions
- Prolonged periods of sitting at a desk and working on a computer.
- 20% travel as required.
- May occasionally be exposed to elevated noise levels, such as from office equipment or when visiting a Care Center
- May occasionally be exposed to elevated heat levels when visiting a Care Center