HR Generalist

About Us

Come join our growing team at Watermark Home Services, our Human Resources Department is growing and we are searching for an HR Generalist. Watermark Home Services is Ohio's largest conglomerate of Plumbing, Drain, Heating & Cooling, and Electrical companies.  

About You

You are a proactive team player with an eye for detail, strong skills, and a passion for delivering quality work. You thrive in a collaborative environment and are committed to professional excellence.

 
Position Overview
We are seeking a knowledgeable and proactive HR Generalist to join our team. The HR Generalist will play a key role in supporting day-to-day human resources operations, ensuring compliance with employment laws, and serving as a trusted partner to employees and managers. This role requires a balance of strategic thinking and hands-on execution across multiple HR functions, with the ability to travel regularly to different sites and locations.

Key Responsibilities

• Serve as the first point of contact for employees regarding HR policies, procedures, and programs.
• Administer and coordinate core HR functions including recruiting, onboarding, benefits administration, employee relations, training, and performance management.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Partner with hiring managers to support recruitment efforts, including job postings, candidate screening, interview scheduling, and offer preparation.
• Manage the onboarding process to deliver a positive new-hire experience.
• Maintain accurate and up-to-date employee records in HRIS and personnel files.
• Support benefits enrollment, changes, and employee inquiries.
• Assist in developing and implementing HR policies, employee engagement initiatives, and training programs.
• Provide guidance to managers on employee relations issues, helping to resolve conflicts and promote a positive workplace culture.
• Support performance review processes, including goal setting and employee feedback cycles.
• Contribute to HR projects and initiatives that drive organizational effectiveness.
• Travel to company sites, field offices, and other locations (30–40%) to support employee relations, recruitment, and HR initiatives.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

What We Offer

· Competitive salary and performance-based incentives.

· Opportunities for professional growth and advancement.

· A collaborative, supportive work environment.

· Comprehensive benefits package:

       Medical Insurance choice of HDHP with HRA & HSA or PPO - Company offers 100% coverage of Employee's HDHP Premium!

       Dental and Vision Insurance

       Company provided Life and Disability Insurance

       401(k) with Employer Match

       Employee Assistance Program

       Paid Time Off 

       Paid Holidays

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent work experience).
• 2–4 years of progressive HR experience, preferably in a generalist capacity.
• Strong knowledge of employment laws and HR best practices.
• Proficiency with HRIS systems and Microsoft Office Suite.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to handle confidential information with discretion.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred, but not required.
• Willingness and ability to travel 30–40% of the time.

Skills & Competencies

• Strong organizational and time-management abilities.
• Ability to work independently while also being a collaborative team player.
• Adaptability to changing priorities in a fast-paced environment.
• Conflict resolution and mediation skills.
• High attention to detail and accuracy.

Employees must be able to pass pre-employment screening including a criminal background check, motor vehicle check and drug screening. Maintaining eligibility to operate company vehicles is a fundamental job requirement. All employees that operate company vehicles must maintain their driving record as insurable under the company's vehicle insurance provider. 

Equal Opportunity Employer - AAP/M/F/V/D/SO