HR Generalist Job Description
Position Overview
We are seeking a versatile HR Generalist to support our human resources operations for our 350-employee organization. Reporting to the HR Manager, this role provides broad-based HR support with a special emphasis on employee communications and engagement. The ideal candidate is a detail-oriented professional who enjoys variety in their work, has strong communication skills, and can provide excellent customer service to employees across all departments.
Key Responsibilities
Internal Communications Support
- Draft routine employee communications including policy reminders, event announcements, and benefits updates
- Maintain company intranet content, bulletin boards, and digital communication displays
- Assist with employee newsletter creation and distribution
- Support company meeting logistics including room setup, materials preparation, and follow-up communications
- Help coordinate employee recognition programs and celebrations
- Create simple graphics and format documents for employee communications
- Assist with employee survey logistics and basic data compilation
HR Administrative Support
- Process new hire paperwork and maintain employee files (physical and digital)
- Update employee information in HRIS system including personal data, job changes, and compensation adjustments
- Assist employees with system access issues and basic troubleshooting
- Generate routine HR reports and maintain HR metrics tracking
- Support onboarding process by preparing materials and conducting system orientations
- Maintain HR document libraries and ensure current versions are accessible
Benefits Support & Employee Services
- Assist employees with benefits questions and direct to appropriate resources
- Process routine benefits changes including address updates, beneficiary changes, and life event modifications
- Help prepare benefits enrollment materials and meeting logistics
- Serve as backup support for benefits administration tasks
- Coordinate with vendors on routine inquiries and issues
- Support open enrollment activities including data entry and employee communications
Employee Relations Support
- Provide initial response to employee questions and concerns
- Schedule meetings and prepare materials for employee relations cases
- Maintain confidential documentation and case files
- Assist with investigation logistics including interview scheduling and note-taking
- Follow up on routine action items from employee relations cases
- Support conflict resolution meetings by preparing materials and taking notes
Policy & Compliance Support
- Help coordinate policy training sessions including scheduling and materials preparation
- Maintain training records and compliance tracking spreadsheets
- Support managers with basic policy questions and resource location
- Assist with employment law posting updates and compliance calendar maintenance
- Help prepare materials for HR audits and compliance reviews
Required Qualifications
- Bachelor's degree in Human Resources, Business, Communications, or related field
- 1-3 years of HR or administrative experience
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with HRIS systems preferred but not required
- Basic understanding of employment law and HR practices
- Experience with Canada preferred
Essential Skills & Competencies
- Strong Communication: Ability to write clearly and interact professionally with employees at all levels
- Organization: Excellent attention to detail and ability to manage multiple tasks simultaneously
- Customer Service: Friendly, helpful demeanor with patience for employee questions and concerns
- Technology Aptitude: Comfortable learning new systems and helping others with basic technical issues
- Confidentiality: Understanding of the sensitive nature of HR information and appropriate discretion
- Adaptability: Flexibility to handle changing priorities and various HR support needs
Typical Daily Activities
- Check and respond to employee email inquiries
- Update employee records in HR systems
- Prepare materials for meetings and training sessions
- File and organize HR documents
- Assist with routine benefits and payroll processing
- Support employee communications and event coordination
- Help employees navigate HR processes and systems
- Maintain HR databases and tracking spreadsheets
Learning & Development Opportunities
- Cross-training in all areas of HR operations
- Mentorship from HR Manager and senior team members
- Professional development opportunities including HR certification support
- Exposure to employment law, benefits administration, and employee relations
- Training on various HR technology platforms
Opportunities to lead special projects and communications initiatives
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