HR Generalist - Benefits

Acute Care Technology

HR Generalist role with a focus on benefit and leave of absence administration. This is an essential customer facing role supporting ZOLL employees by providing guidance and support on a variety of Company programs and processes. The HR Generalist supports the day-to-day administration of our company-wide benefits program, including: 401(k), health and welfare plans, and our award-winning wellness program.

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

Serve as designated front-line point HR member for employee questions regarding policies, practices, and programs as well as employee questions regarding leaves and benefits. This critical role will oversee numerous important aspects of the employee experience- new hire orientation, benefit and leave practices and open enrollment implementation. Ensure corporate and departmental HR policies and practices are communicated and compliant with all Federal and State laws and regulations is maintained and state specific requirements are understood and adhered to.

Essential Functions

• Counsel employees Leave of Absence process, including; interactive dialogues, managing enrollment through our leave vendor, benefit premium payment collection, regular communication and general inquires on company and state leaves including; FMLA process, ADA accommodations, STD/LTD.
• Partner with division HR and employees on questions regarding benefit plan provisions, benefit enrollment, status changes and other general inquiries.
• Partner with our Corporate Benefits team to deliver on our annual benefit initiatives and reporting.
• Partner with our benefits communication consultant to ensure that Divisional employee communications are accurate, engaging and that the benefits website is up to date.
• Participate in implementing, communicating, and upholding Company-wide personnel policies and procedures.
• Plan and participate in on-site activities such as our employee recognition programs, vendors, benefit fairs and biometric events.
• Deliver New Hire Orientation presentation as part of a monthly rotation with other HR Generalists.
• Assist with the annual Open Enrollment process, including systems set up, communications and presentations.
• Responsible for the tracking of monthly benefits-centric metrics and analytics.
• Responsible for monthly benefits billing and reconciliation with vendors and payroll.
• Liaise with Fidelity Investments and Division Payroll on 401(k) inquiries relating to enrollments, contributions, match funding amounts. Accountable for the annual true-up calculation.
• Process Worker’s Compensation claims in partnership with Corporate Risk team
• Participate as the Site safety liaison to work in conjunction with the safety team to ensure timely reporting of safety issues and annual compliance reporting.
• Immigration Program management in partnership with the legal team.
• Produce general employee letters and agency responses such as ADP unemployment requests, compliance sanction, credentialing, and ad hoc requests.
• Update the HR page of our Company Intranet with relevant topics.
• General HR support including processing and auditing I-9 documentation, participation in compliance site audits, requests for employee files and job descriptions.

• Manage projects and processes, working independently with limited supervision.

Required/Preferred Education and Experience

• Relevant Associate Degree required, Bachelor's Degree preferred
• 2+ years of Benefits experience with a focus on benefits administration, including vendor benefits administration systems
• Experience with ADA and Leave of Absence management including state leave programs
• Prior experience with Workday HCM required
• Professional in Human Resources (PHR, SHRM-CP) preferred

Knowledge, Skills and Abilities

• Strong knowledge and experience in State and Federal Labor Law, Compliance.
• Working knowledge of employee benefit plans and applicable laws
• Working knowledge on employment law and leave administration.
• Strong sense of ethics and the ability to handle highly confidential information with discretion
• Ability to handle multiple tasks in short time frames.
• Strong communication and interpersonal skills.
• Ability to make good decisions quickly
• Proficient with Microsoft Office (Word, Excel, Power Point, Outlook, etc.)

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.