HR Generalist

National Carwash Solutions has grown over the past 45 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 500 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company!

The Gig…

As a Human Resources Generalist (HRG), you will provide human resources support to various Business Units across the US, including equipment sales, chemical sales, and our field service and installation teams. The HRG is responsible for the daily functions of the HR department for both hourly and salary employees who are primarily remote. The HRG is well versed with employment laws and experienced in employee relations, performance management, engagement activities, as well as discipline assessment, EEOC and workplace investigations. Development and implementation of Company compensation plans, health, welfare, benefits and retirement plans, leave of absences, payroll processing and environmental health and safety duties are managed by other members of the HR team. Successful candidates will act as a liaison between employees and managers, and effectively enforce company policies and practices.  

Job Duties:

• Collaborates with the HR Recruiting team and hiring managers to understand required skills and competencies for openings as well as forecasting future talent needs. 
• Utilizes Learning Management System (LMS) to track and document compliance with mandatory and non-mandatory training completions such as new hire modules, anti-harassment training, management and job specific trainings, etc. Reviews trainings and recommends/implements revisions to materials as required by policy and regulation changes.
• Handles routine employment related inquiries, addresses concerns and disciplinary matters, resolves disputes and carries out EEOC compliant investigations. Recommends resolutions and refers complex or sensitive matters to the appropriate staff; participates in employee disciplinary meetings and terminations.
• Answers basic benefit related inquiries and assists with Open Enrollment information distribution.
• Upholds our customer-centric culture in all communications with employees. Implement meaningful employee recognition and engagement programs to foster morale.
• Complies with Federal, State, and local employment laws and regulations and recommended best practices; enforces adherence.
• Participates in annual reviews of policies, procedures and related HR documents; provides input for revisions and changes to maintain compliance.
• Maintain accurate, complete electronic employee personnel files.
• Maintains professional and technical knowledge of HR trends, best practices, regulatory changes and employment law by attending educational workshops; reviewing professional publications; and establishing professional networks.
• Comply with all applicable employment, OSHA, EPA, DOT and local regulatory laws, and company policies and procedures.
• Performs other duties as assigned.

Qualifications:

• Required: Bachelor’s degree in Human Resources, Business Administration, or related field. 
• At least two (2) years of human resources management experience working in a dynamic environment supporting remote employees preferred.
• At least 1 year of experience supporting a sales team, with an understanding of commission plans.
• Must have the ability to analyze situations and make recommendations to effectively resolve emotional and complex problems or issues through use of guidelines, best practices, policies, procedures, regulation and law.
• Ability to interact with and influence a diverse set of managers and leaders at all levels; excellent interpersonal, negotiation and conflict resolutions skills.
• Detail-oriented; must ensure a high level of performance accuracy.
• Ability to act with integrity, ethics, professionalism and confidentiality.
• Able to work independently with minimal direction, demonstrates initiative and delivers results.
• Must be able to work with different time zone Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
• This role will be located out of our Frisco, TX location.
• Individuals must be able to work onsite 100% of the time.
• Ability to travel up to 15% of the time
• Advanced competency in computer software skills, including Microsoft Office and G-Suite.

What We Offer:

• NCS offers a competitive salary and benefits package.
• We prefer to promote from within and provide a multitude of opportunities for professional growth and development.
• You will be a part of a collaborative and inclusive workplace culture.
• The ability to work with employees across the United States.
• A part of the top Carwash company!

National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.