Description Summary:
The HR Generalist plays a critical role in supporting and scaling the people operations function at DC BLOX. Reporting to the VP of HR, this position is responsible for delivering consistent, high-quality HR support across the employee lifecycle, including onboarding, benefits administration, performance programs, and compliance.
This role serves as a key partner to employees and managers, ensuring HR processes are efficient, compliant, and aligned with positive employee experience. The ideal candidate is detail-oriented, proactive, and comfortable operating in a fast-paced, high-growth environment where they can take ownership and drive continuous improvement across HR operations.
Essential Duties:
- HR Operations
- Own day-to-day administration of the HRIS (Rippling), ensuring accurate and up-to-date employee data
- Manage onboarding and offboarding processes to ensure a seamless employee experience
- Support payroll processing in coordination with HR leadership and external partners
- Administer employee benefits programs, including enrollments, changes, and employee inquiries
- Maintain and update HR policies, procedures, and the employee handbook
- Employee Experience & Support
- Serve as the first point of contact for employee HR-related questions, providing timely and accurate guidance
- Support employee engagement initiatives, programs, and company events
- Coordinate logistics for company meetings, including All-Hands and team gatherings
- Promote employee development resources, including management of the LinkedIn Learning platform
- Recruiting Support
- Assist with recruiting efforts during periods of increased hiring
- Coordinate interviews, including scheduling and candidate communication
- Partner with hiring managers and recruiters to ensure a smooth candidate experience
- Performance & HR Programs
- Support performance management cycles, including system administration, communication, and tracking
- Assist in the execution of HR programs and initiatives that support employee development and retention
- Leave Administration
- Administer employee leave programs including FMLA, parental leave, and medical leave
- Manage leave documentation, compliance, and tracking within HR systems
- Serve as a resource to employees navigating leave processes
- Compliance & Reporting
- Maintain accurate HR documentation to support compliance and internal audits
- Partner with Security & Compliance teams on SOC 2 and other audit requirements
- Support HR reporting and tracking of key people metrics
- Ensure adherence to federal, state, and local employment laws and company policies
- Additional Responsibilities
- Support ongoing process improvements across HR operations
- Assist with special projects and cross-functional initiatives as needed
- Other duties as assigned
Education/Training/Experience:
- 2+ years of experience in Human Resources, People Operations, or a related field
- Hands-on experience supporting employee lifecycle processes (onboarding, offboarding, benefits, payroll)
- Experience working with HRIS platforms (Rippling preferred)
- Strong knowledge of HR best practices and employment regulations
- Excellent organizational skills with the ability to manage multiple priorities and deadlines
- Strong interpersonal and communication skills with a customer-service mindset
- Proficiency in Microsoft Office Suite (Excel, Outlook, Teams)
Preferred Qualifications:
- Experience supporting recruiting or talent acquisition processes
- Exposure to compliance and audit requirements (e.g., SOC 2 or similar frameworks)
- Experience in a high-growth, technology, or infrastructure environment
- Familiarity with additional HR tools and systems (e.g., ATS, LMS platforms)