HR Generalist

The HR Generalist is responsible for the effective day-to-day administration of Human Resources functions at Life’sWork of Western PA. This position plays a key role in supporting employees and supervisors throughout the employee lifecycle, including recruitment and hiring, onboarding and offboarding, benefits and leave administration, employee relations matters, HRIS and personnel documentation, and regulatory compliance activities. The HR Generalist ensures HR processes are carried out accurately, consistently, and in accordance with organizational policies and applicable employment laws, while providing responsive, customer-focused support to staff across the organization.

Essential Job Duties & Responsibilities:

· Works closely with the HR shared services team to ensure execution and functionality of key HR initiatives and processes.

· Administers and supports daily HR operations across the employee lifecycle, including facilitation of onboarding processes, maintaining employment records, and offboarding steps.

· Coordinates and assists with recruitment activities such as job postings, resume review and phone screening of candidates, interview scheduling, ongoing candidate communications, and initial hiring documentation.

· Administers employee benefits programs, including medical (ICHRA), dental, vision, ancillary coverages, retirement plans, workers’ compensation, and COBRA. Coordinates annual open enrollment activities and responds to employee benefit inquiries. Communicates with brokers and other key stakeholders regarding benefit program administration.

· Tracks and administers leaves of absence, including FMLA and other available types of leave, ensuring timely and accurate documentation.

· Maintains accurate, confidential employee records and HR documentation within the HRIS and personnel files.

· Responds to routine employee and supervisor HR questions regarding policies, procedures, and employment practices.

· Supports employee relations processes, including review and maintaining documentation for disciplinary actions, investigations, and terminations, under leadership direction.

· Assists in administering the performance evaluation process.

· Manages unemployment claims, including documentation, tracking, and attendance at hearings as required.

· Supports program compliance activities, including providing documentation and information for audit purposes.

· Maintains training documentation and recommends best practices for employee learning and professional development opportunities. Assists with all-staff training days and other coordinated training events.

· Participates in meetings, trainings, and organizational committees as assigned.

· Ensures company policies are followed through collaboration with direct supervisors.

· Performs other duties as assigned.

Required Skills & Abilities:

· Excellent verbal and written communication skills.

· Demonstrates a customer service mindset in order to support internal customers (employees) at all levels of the organization.

· Strong organizational skills and attention to detail.

· Ability to manage multiple tasks and meet deadlines.

· Ability to act with integrity, professionalism, and confidentiality.

· Working knowledge of employment-related laws and regulations, as well as HR trends and best practices.

· Proficiency with Microsoft Office Suite and the ability to learn HRIS systems.

Education & Experience:

· Minimum of an Associate’s degree in Human Resources, Business Administration, or a related field is required. Bachelor’s degree is highly preferred. Equivalent combination of training & experience may be considered in lieu of formal education.

· Minimum of three years of hands-on human resources or applicable administrative experience is required.

· HR certification (SHRM-CP, PHR) preferred but not required.

Physical Requirements:

· Must be able to work in-person at a Life’s Work office least four days per week to support essential, in-person employee functions. This includes three days per week at the Pittsburgh location and one day per week at the Monessen location. 

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times to handle or move files and office equipment.