HR Generalist

Who We Are:

As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients.  University Clinical Health is an Equal Employment Opportunity Employer, including disability and protected veteran status. University Clinical Health is a VEVRAA Federal Contractor.  

Position Summary: 

The HR Generalist will support day-to-day HR operations and help build a positive employee experience across our clinics and administrative office. The primary focus of this role will be talent acquisition, however, this role will also be able to support  benefits, employee relations, payroll, and more as needed. The key responsibilities of this position are to 1) function as a strategic resource for business units; 2) collaborate with business leaders to deliver qualified candidates and excellent customer service to hiring managers; and 3) report organizational talent acquisition metrics to drive analysis and strategic staffing plans.

Key Results Areas (KRAs):

• Build strong business relationships with UCH department leaders and leverage knowledge of UCH key business drivers to advise management on staffing initiatives and ensure best practices
• Promote the integration of UCH's vision, mission, and values into culture of the organization, and work closely with management to source talent that is aligned
• Drive UCH talent acquisition by partnering with management to ensure a positive candidate experience and build pipelines for current and future job openings
• Lead acquisition of key talent searches for all UCH departments, including sourcing, screening, and interviewing talent
• Partner with management team to forecast staffing requirements based on business growth plans
• Develop and update job descriptions in accordance with established competencies
• Execute full-cycle recruiting and reporting metrics, including full-time, part-time, PRN and temporary positions across the organization
• Become a resource for external partnership with colleges, job boards, and community organizations
• Ensure the department newsletter, “HR Whisperer,” is submitted monthly
• Coordinate with vendor to ensure compliance data is reported by deadline (Vets 4212, EEO-1, OIG, OBOT, etc.)
• Develop, improve upon and support applicant assessment processes
• Act as primary resource for all matters related to staffing and talent acquisition
• Work in collaboration with HR Business Partner to support onboarding, orientation, and reporting metrics
• Reconcile invoices for Checkr, UT Parking Services, Circa/Miratek, KChecks, and MedTemps
• Request parking and badge access for new employees working at our downtown locations via UT Parking

Core Competencies 

• Exceptional communication skills with the ability to build relationships and rapport quickly and deliver outstanding internal and external customer service
• Analytical skills and ability to self-manage to deadlines and deliverables
• Ability to work and make decisions independently with limited direction
• Strong attention to detail and accuracy to maintain data integrity
• Strong commitment to efficiency and quality results
• Excellent influencing skills adept at engaging with a diverse group of people, always remaining calm, tactful, discreet, and professional
• Ability to proactively seek out opportunities and make recommendations to improve departmental processes and efficiencies
• Maintain discretion when dealing with confidential and sensitive information
• Excellent time management skills, including the ability to organize, prioritize and balance multiple projects concurrently and efficiently 
• Experience working in a dynamic environment 
• Committed to supporting UCH's standard to medical excellence

Education & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field a Required
• 1-3 years of experience human resources experience Required  
• Working knowledge of employment laws and HR best practices
• Direct experience working in Human Resources healthcare  or nonprofit environment, strongly Preferred  
• Experience with HRIS systems (Paylocity, ADP, or similar)
• Computer proficiency in Microsoft Word, Excel, and PowerPoint is Required
• SHRM-CP or PHR certification a plus, but not required