HR Generalist - Retail

Purpose

The HR Generalist - Retail provides comprehensive HR support to day-to-day operations of Human Resources for the Retail Stores. This position provides support for company policies, HR processes and procedures, benefits, recognition, rewards, communications, and HR programs. The HR Generalist coordinates and supports the processing of Team Member records consistent with policy and guidelines. This position must maintain confidentiality of pay, performance records, and any other Team Member personal information.

Responsibilities

• Provides counsel and coaching to leaders on employee relations and performance issues, and participates in disciplinary discussions, investigations, and offboarding processes as needed
• Provides day to day general Human Resource support elevating questions and issues to appropriate HR or Retail teams as needed
• Supports Payroll and HRIS initiatives impacting payroll processing, time keeping, attendance administration and performance management
• Provides oversight to the routine compliance reporting and audits, i.e., Form I9s, training reports, etc.
• Supports the Retail Leaders in the onboarding and offboarding established processes
• Collaborates with Talent Acquisition to identify openings at each store, participate in interviews and candidate selection
• Receives initial notices from Team Members and supervisors for leave of absence requests/needs and coordinates with LOA vendor to provide initial information, and oversee flow of related paperwork
• Assists with the annual open enrollment process; provides first-line answers to benefit related questions, and works to identify answers for Team Members as required
• Acts as a trusted advisor and resource to employees and business leaders, providing guidance and support on a wide range of HR-related matters
• Assists with the workers’ compensation claims management, issuing and obtaining claim paperwork, collecting statements, and coordinating with the Claims Administration Manager on return-to-work programs
• Collaborates with HR and Retail leadership to strategize about HR programs to benefit workplace culture
• Utilizes HR Technology platforms to streamline processes, improve efficiency, and enhance the employee experience
• Coaches and trains Team Members on basic Self-Service actions within HR systems
• Organizes and delivers Team Member programs, including recognition programs, Team Member communication memos, etc.
• Maintains physical and digital files for team members and their documents
• Supports HR Business Partners with integrating all HR and company sponsored initiatives
• Maintains the highest level of confidentiality and sensitivity to all HR related matters and information
• Performs other HR related duties and supports projects and initiatives as assigned

About You

• Bachelor’s Degree or an equivalent amount of experience is required
• 2 – 4 Years HR experience
• Proficiency using computer applications including Microsoft Word, Excel, and Power Point
• HRIS and payroll experience with Dayforce and Paycor preferred
• Positive work history including safety and attendance
• Able to handle fast paced environment, minimum 6 months in fast paced office setting
• Problem-solving skills and resourceful thinking
• Leadership and coaching skills
• Strong empathy and interpersonal skills
• Detail-oriented with excellent organization and analytical skills
• Excellent written and verbal communication skills with strong credibility, presence, and the ability to influence without authority
• Ability to work independently and within a team

Physical Requirements

• Ability to travel up to ~50% of the time, which may include weekends and evenings, as needed
• Most work is performed in a temperature-controlled environment
• Incumbent may sit for long periods of time at a desk or computer terminal
• Incumbent may use calculators, keyboards, telephone, and other office equipment during a normal workday
• Stooping, bending, twisting, and reaching may be required in completion of job duties

Competencies

• Collaborates: Works cooperatively to achieve shared goals

• Situational Adaptability: Adapts to change and demonstrates flexibility
• Drives Results:  Pushes self to achieve goals and results
• Communicates Effectively: Delivers clear messages and adapts communication to different situations and people