Job Description:
Essential Duties/Responsibilities:
- Builds effective relationships with leaders, managers and employees to provide seamless HR support.
- Manages and resolves complex employee relations issues. Conducts prompt effective, thorough and objective investigations.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Serves as an advocate and business partner by providing coaching and guidance to management and employees regarding policies, procedures and programs, career development, performance management.
- Facilitates and improves the recruiting process by providing assistance with job descriptions, compensation analysis, approvals, and onboarding.
- Supports commission administration to include incentive agreements and non-solicit/non-compete agreements.
- Supports leave management as needed.
- Provides positive customer service by responding to employee and manager on HR- related questions timely.
- Provides reference to HR policies and procedures. Promotes employee self-service with available systems and procedures.
- Identifies opportunities, takes initiative and formulate/develop policies and services to improve the effectiveness of current HR/business processes and practices and make recommendations to business leadership.
- Provides leadership to the HRBP team through ongoing supervision, training, coaching and feedback to improve performance and meet objectives.
- Supports HR and cross-departmental special projects as assigned, bringing value to the organization and HR team.
Working Conditions:
- Hybrid 3-4 days onsite, Houston, TX
- Open office environment
- Some overtime required as special projects arise
- Domestic Travel (up to 25%)
Minimum Requirements:
- High School Diploma
- Minimum of 10 years HR experience in a business partner role supporting non-exempt populations
- Minium of 5 years management experience
- Minimum of 5 years experience resolving complex employee relations issues, providing advice and counseling to managers.
- Industry experience in home services, hospitality, transportation, retail or related industry
- Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Strong working knowledge of multiple human resource disciplines, including compensation, employee relations, diversity, performance management
- Working knowledge of federal and state respective employment laws
- Must be able to communicate in English effectively, both verbally and in writing
- Must possess effective presentation skills
- Ability to work outside of normal business hours as needed or as special projects/ demand
- Ability to travel overnight as needed
- Valid driver's license
Preferred Qualifications:
- Bachelor’s degree preferred.
- SHRM Certified Professional certification (SHRM or HRCI)
- Experience with Workday
- Bilingual ,Spanish
Additional Knowledge, Skills and Abilities:
- Strong work ethic
- Highly proactive mindset
- Ability to work in a fast-paced environment
- Strong attention to detail
- Customer centric focus
- Positive attitude and desire to be a team player
- Ability to manage multiple concurrent projects and associated resources
- Collaboration with teams across the business
- Demonstrated ability to create leadership level output
- Organized and able to coordinate a large volume of requests
- Demonstrated ability to multitask in a dynamic environment
- Ability to work independently and collaborate as key team contributor
- Ability to build positive relationships with customers, both internal and external
- Excellent verbal and written communication skills
- Safety mindset and acceptance of a safety culture
Physical Requirements:
- Must be able to lift/move up to 10 pounds frequently
- Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
- Must be able to adhere to long periods of standing, walking or sitting
- Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.
- With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
- Ability to express or exchange ideas by means of the spoken word to impart oral information to others
- Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad
Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.