D E S C R I P T I O N   S U M M A R Y

The Human Resource Specialist aids with and facilitates the human resource processes for our clients, including, onboarding, employee relations, payroll processing, benefit administration, and policy implementation. The ideal candidate will have excellent communication skills, be highly organized, and have a strong attention to detail. Experience with Workday is strongly preferred, as this role involves frequent use of HR systems for processing and reporting.

D U T I E S   A N D   R E S P O N S I B I L I T I E S

General Duties:

• Provide first line support to the HR team, managers and employees with a wide range of services, including providing resolutions to employee questions, inquiries or requests, onboarding, off boarding, learning administration, employment verification letters, etc.
• Receives and responds to requests concerning HR policies/programs. Provide “How to” process support to employees and managers initiating or completing HR events. Exception based processing for employee and manager-initiated events (processes).
• Point of contact for hiring manager and new employee, prepare offer packets, request background/reference check process, set up for Day 1, I-9 processing, New Hire Check Ins, onboarding.
• Participates and prepares various documentation, send to employees and process returned documents, notify 3rd party vendors and finance
• Run standard and special reports
• Assist Labor and Business Partner teams to analyze departmental training needs to develop, modify, and improve existing training programs.
• Facilitate New Hire Orientation to include department specific functions
• Facilitator training programs via classroom and virtual settings.
• Coordinate the preparation of materials, logistics, and technology needs for classroom learning, including assembly of position manuals, making room reservations, securing IT equipment and system access, etc.
• Other related duties, including special HR projects, as assigned.

Q U A L I F I C A T I O N S

• Proficient in MS Office applications, including Excel, Word, and Outlook
• Experience with Workday is required
• Excellent written and verbal communication skills
• Ability to create and comprehend reports and spreadsheets
• Ability to work in a fast-paced, team environment and under pressure of deadlines
• Excellent collaboration, teamwork and interpersonal skills
• Regular, physical attendance on a predictable basis is essential to the performance of this job
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
• Responds to requests for service and assistance; Meets commitments.
• Prioritizes and plans work activities; uses time efficiently. Detail oriented and organized.
• Observes safety and security procedures; reports potentially unsafe conditions.
• Adapts to changes in the work environment; is able to deal with frequent change, delays or unexpected events.
• Fluency in English, Bilingual in Spanish is a plus
• Ability to travel, position requires travel up to 25% of the time.

E D U C A T I O N   A N D   E X P E R I E N C E

• Minimum Experience: 3 - 5 years performing support activities in an HR department
• Required License: Not Applicable
• Preferred Certification: PHR or SHRM-CP Certified or seeking certification

P H Y S I C A L   D E M A N D S

• Regularly required to sit and/or stand and may occasionally lift and/or move up to 10 pounds.
• Long hours sitting and, on the computer, entering data