Status: Non-exempt, Full-Time, Hourly | Payrate: $25.00/hour | Schedule: Monday-Friday 8:30 a.m. - 5:00 p.m.
Reports to: Human Resources Supervisor, Workers’ Compensation
Department: Human Resources
Region: Orange County
Job Summary: The HR Workers’ Compensation and Risk Specialist will be responsible for overseeing and managing the workers’ compensation program and implementing risk management strategies to minimize workplace accidents, injuries, and financial losses. You will work closely with the HR Supervisor, Workers’ Compensation and HR Director to ensure compliance with relevant laws and regulations, facilitate effective claims management, and promote a safe and healthy work environment. The ideal candidate will possess a strong knowledge of workers’ compensation laws, risk assessment, and occupational safety. This position requires some travel to the various regions in which Mercy House operates.
Essential Duties and Responsibilities:
Workers’ Compensation Administration
Administer and manage the worker's compensation program, including coordinating with insurance carriers, monitoring claims, and ensuring timely and accurate documentation
Serve as the primary point of contact for employees, managers, and external stakeholders regarding workers' compensation claims and related inquiries
Collaborate with insurance brokers and carriers to evaluate coverage, negotiate premiums, and optimize workers’ compensation program effectiveness
Maintain accurate and up-to-date records and documentation related to workers’ compensation claims, including tracking costs and preparing reports for management and regulatory agencies
Risk Management and Safety Compliance
Investigate workplace accidents, injuries, and near-misses to determine root causes and develop recommendations for corrective actions and risk mitigation
Collaborate with HR and safety teams to develop and implement safety policies, procedures, and training programs that align with legal requirements and best practices
Conduct regular risk assessments to identify potential hazards and develop strategies to eliminate or mitigate risks
Stay up-to-date with local, state, and federal regulations related to workers’ compensation, occupational safety, and risk management to ensure compliance
Analyze workers’ compensation data, trends, and metrics to identify areas for improvement and provide actionable recommendations to reduce claim costs and prevent future incidents
Develop and deliver training programs to educate employees and managers on workers’ compensation policies, procedures, and accident prevention
Miscellaneous
Attend staff meetings and quarterly trainings
Enhance job performance by applying up-to-date professional and technical knowledge gained by attending seminars and conferences and reviewing professional publications
Take initiative; demonstrate strong decision-making and organizational skills
Initiate best practices; develop efficiency improvements
Participate in special projects and other duties as assigned by your supervisor
Education and Experience
Bachelor's degree in business administration, risk management, occupational health and safety, or a related field
3-5 years of experience in workers’ compensation, risk management, or a related field preferred
In-depth knowledge of workers’ compensation laws, regulations, and best practices
Familiarity with occupational safety and health regulations (OSHA) and their application in the workplace
General
Reliable transportation required
Strong analytical skills to assess risks, identify trends, and develop data-driven solutions
Excellent communication skills, both written and verbal, with the ability to effectively communicate complex information to diverse audiences
Ability to build and maintain collaborative relationships with internal stakeholders, insurance carriers, legal counsel, and regulatory authorities
Proficiency in using computer software and databases for claims management and reporting
Certified Workers’ Compensation Professional (CWCP) or related certifications are preferred but not required
Strong attention to detail, organizational skills, and ability to manage multiple tasks simultaneously
Ability to work independently, take initiative, and make informed decisions
Physical Requirements
Answer and respond to phone queries
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 25 pounds