POSITION SUMMARY

The Human Resources Specialist will manage all aspects of leaves of absence, reasonable accommodation and workers' compensation claims.   Development of reports using system report writing function, ongoing auditing, analysis and reconciliation of data and maintenance of records and files.

The Human Resources Specialist provides broad professional HR services to all Eden Housing managers and employees in the areas including (and not limited to) employment and policy administration/compliance, workers compensation, leave management, reasonable accommodations and safety programs. 

The Human Resources Specialist is responsible for excellence in customer satisfaction and operating cost efficiencies for functional areas and serves as a resource to both managers and employees. Provides support to the other members of the human resources team, as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process state disability claims.
• Prepare the termination paperwork for departing staff, as needed.
• Determining FMLA eligibility and sending out applicable correspondence regarding the status of employee’s leave of absences request. 
• Point of contact for leaves of absence and employee reasonable accommodation process.
• Act as a liaison between the employees, managers, benefits, and payroll to coordinate employee accommodation, restrictions, pay and benefits.
• Engage with employees and managers through the ADA interactive process.
• Provide guidance on how to accommodate employees with disabilities.
• Evaluate employee accommodation requests and determine appropriate accommodation or hardship.
• Process and implement reasonable accommodation requests.
• Maintain documentation and records of accommodation requests and actions taken.
• Ensure compliance with ADA and other relevant regulations.
• Interprets company policies and governmental regulations affecting leave procedures. Stays abreast of changes in laws and regulations governing the processing leaves, workers compensation and OSHA. 
• Analyzes results, investigates any problems, and resolves discrepancies, as appropriate.
• Records changes in the payroll system in a timely basis. 
• Communicates changes to employees regarding benefits and pay when there is a leave of absence.
• Maintains timely and accurate recordkeeping systems for leave of absence including wages to be paid.
• Coordinates with bi-weekly payroll processing to ensure all paid or unpaid time off is properly entered into the payroll cycle for employees on a leave of any length.
• Engage with employees who request ergonomic assessments related to reasonable accommodation. 
• Create and maintain leave procedures manual in conjunction with the Employee Relations Manager.

• Assisting with the implementation of new procedures and training.
• Report Workers Compensation claims within 24 hours.

• Ensure timely and accurate processing of all personnel transactions to improve upon the overall operational effectiveness and efficiency of the human resources function.
• Sends necessary paperwork to employees, processes claims, and tracks time off due to all Leave of Absence including but not limited to: Personal leave, Workers Compensation, FMLA, Parental Leave, and Disability
• Supports compliance with California meal and overtime policies and regulations.
• employees
• Assist with employee complaints and workplace issues as needed. Provide administrative and clerical support for department: create mailings/payroll attachments and distribute to employees, assemble benefit packets, file paperwork, etc.
• Respond to agency requests for personnel-related information and materials.
• Submit requests to Office Administration to send flowers to employees.
• Assist with miscellaneous duties and projects as assigned.

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

EDUCATION and/or EXPERIENCE

• Minimum 2 years of experience in Human Resources with a focus on ADA, leave management, and workers compensation/safety; generalist experience preferred
• Strong understanding of federal, state (including California), and local leave laws including but not limited to FMLA, ADA, PFL, CFRA, and Workers’ Compensation
• Experience handling accommodations and managing the ADA interactive process

PREFFERED SKILLS and/or ABILITIES

• Bilingual in English and Spanish, preferred. Able to effectively communicate (read, write and speak) in both languages

• Ability to analyze data. Acceptance and application of the confidential nature of the position.
• General knowledge of state and federal labor laws and workers’ compensation.
• Experience coordinating and delivering best practices training and development programs.
• Able to work with wide variety of personalities and deal with each person in an effective and professional manner.
• Strong presentation, communication (verbal and written), influence, decision-making, interpersonal, conflict resolution and time management skills. Ability to communicate and interface professionally with employees and managers. Able to work independently and as part of a team.
• Ability to prioritize effectively, think independently and problem solve to ensure all projects are completed in an effective and timely manner.
• Able to research, analyze, solve, and follow through on complex cases. Able to successfully meet deadlines and achieve goals. Flexible, agile, innovative, accurate, detailed-oriented and well organized.
• Commitment to the organization’s goals and philosophy including excellence in customer service and communication. Able and willing to travel to all company locations to provide HR services, as needed.

CERTIFICATES, LICENSES, REGISTRATIONS 

None required

LANGUAGE, MATH & REASONING SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, training outlines, needs assessments, and operational manuals and procedures. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define and articulate problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.  While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.  This job description replaces all previous descriptions for this position.