Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.
What truly sets us apart is how we work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.
We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
Scope: North America Supply Chain – Manufacturing
Location: Vermont – St. Albans & Waterbury
Terms & Conditions: Full time. Sponsorship (international) is not available.
The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.
JOB PURPOSE:
The HR Business Partner is the end-to-end people partner for the St. Albans and Waterbury, VT factories, enabling business growth, productivity, and reliability through a values-led culture, strong union partnership, and workforce readiness for transformation aligned to The Magnum Ice Cream Company ways of working and guided by Ben & Jerry's three-part mission (Product, Economic, and Social). This role reports through the HR function and works across global platforms and regional people strategies to deliver strong local factory execution.
KEY RESPONSIBILITIES:
• Business partner: Own the end-to-end people plan for both sites to drive growth, performance, and linked prosperity connecting the dots between factory needs and the HR function’s priorities through strong cross functional partnership.
• Labor strategy: Build a collaborative partnership with union leadership to advance a shared agenda that improves productivity and operational reliability, strengthens safety and quality, and increases workforce flexibility supporting growth, linked prosperity, and long-term site competitiveness.
• Employee & labor relations: Create the conditions for a fair, respectful workplace: coaching leaders, resolving issues early, and ensuring agreements and policies are applied consistently (including investigations, grievances, and performance support when needed).
• Culture & engagement: Build a values-led, inclusive employee experience that reflects Ben & Jerry’s three-part mission and Magnum IC Behaviors.
• Capability & talent: Grow factory capability through the ICMS People Development (PD) pillar, building clear leader expectations, strengthening career paths, and reinforcing a root-cause problem solving culture that elevates performance and accelerates development.
• Insights: Use people and operational insights enabled by digital tools, automation, and emerging AI to identify root causes, prioritize actions, and measure impact (e.g., retention, attendance, engagement, capability).
• Change & integration: Lead transformation and communications, including automation and digital enablement, aligning to Magnum IC Supply Chain ways of working while stewarding Ben & Jerry’s three-part mission in how we lead, engage, and develop our people; ensure workforce readiness through skills, adoption, and change support.
WHAT YOU NEED TO SUCCEED:
Skills, Experiences & Qualifications:
• 8+ years of progressive HR experience, ideally as an HRBP in manufacturing with strong business partnering and operational acumen (union experience preferred).
• Proven ability to build collaborative relationships and deliver outcomes across productivity, reliability, safety, quality, and flexibility.
• Experience building factory capability through structured people systems (e.g., ICMS People Development), career paths, and a root-cause problem-solving mindset.
• Strong working knowledge of U.S. labor and employment law, including investigations, discipline, and consistent policy/application in a union environment; working knowledge of payroll fundamentals (wage & hour, timekeeping, and pay practices) preferred.
• Proven ability to lead in a highly collaborative organization aligning global platforms and regional strategies while owning end-to-end local site delivery.
• Comfort using data, digital tools, and new technology (including automation/AI-enabled insights) to diagnose root causes and improve people and business outcomes.
• Experience supporting multiple sites and navigating ambiguity in a fast-paced, frontline operating environment preferred.
• Willingness to work on-site regularly at both Vermont locations, with periodic travel as needed (expected ~1x per quarter).
Pay: The pay range for this position is $103,000 to $154,400. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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Why join us?
This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!
You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.
- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.
Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.
Ready to build the future of Ice Cream?
If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.
If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.
Additional information
The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.