Human Resources Assistant

About RGA

Rockford Gastroenterology Associates (RGA) is a premier independent gastroenterology group serving northern Illinois. With 155+ employees across clinical, surgical, and administrative functions, RGA is recognized for its exceptional patient care, strong culture, and commitment to employee experience. As we continue to grow, we are expanding our HR capabilities to better support our team.

Position Summary

The HR Assistant is a key member of RGA’s Human Resources department and serves as the operational backbone of daily HR activities. This role supports the full employee lifecycle, including recruiting coordination, onboarding, benefits and leave administration, HRIS data integrity, employee relations intake, training logistics, and general HR operations. This position is ideal for someone highly organized, detail-oriented, and passionate about delivering excellent employee service in a fast-paced healthcare environment.

Key Responsibilities

Recruiting & Onboarding (High-volume support)

• Post job openings, coordinate interviews, and manage candidate communication.
• Conduct reference checks and assist with background and credentialing workflows.
• Prepare offer letters and onboarding packets; coordinate new hire orientation.
• Ensure timely completion of I-9/E-Verify and occupational health requirements.

HR Operations & Employee Support

• Maintain accurate HRIS and personnel files; audit records for compliance.
• Process payroll changes (rate adjustments, transfers, status changes).
• Respond to employee questions regarding policies, benefits, and procedures.
• Track training completions, schedule sessions, and maintain LMS records.
• Assist with employee relations case intake, scheduling, and documentation.

Benefits & Leave Administration

• Support benefits enrollment, qualifying life events, and open enrollment logistics.
• Assist with FMLA/LOA tracking, communications, and documentation.
• Serve as the first point of contact for general benefit and leave questions.

Prepare routine HR reports (headcount, turnover, compliance deadlines).

• Support OSHA logs, workers’ compensation paperwork, and safety documentation.
• Assist with employee engagement activities, recognition programs, and internal communications.
• Perform other administrative HR tasks as needed.

Qualifications

• Associate’s or Bachelor’s degree preferred; equivalent experience considered.
• 1–3 years of HR, recruiting, or administrative coordination experience (healthcare a plus).
• Strong attention to detail and high level of confidentiality.
• Excellent communication and customer-service skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office and the ability to learn HR systems quickly.
• Familiarity with onboarding, benefits, or leave administration is a plus.