Human Resources Assistant I

Human Resources Assistant I

SUMMARY DESCRIPTION:

The Human Resources Assistant I provides support and assistance in all areas of HR, including employment, team member relations, communication, team member events, and record retention.

ESSENTIAL JOB FUNCTIONS/DUTIES:

List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
• Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.
• Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.
• Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.
• Assists in coordinating and facilitating talent auditions, performance interviews and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters, and property communications.
• Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
• Assists with design and execution of engagement, wellness, and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs.
• Maintains strict confidentiality in all company matters.
• Reserves in-house training facilities or meeting space and necessary audio-visual equipment.
• Maintains inventory of department supplies and places order when supplies need to be replenished.
• Performs other tasks as assigned.

JOB SPECIFICATIONS:

Education, experience, skills required, equipment used.

• High School diploma or GED.
• Two (2) years of experience as a HR assistant or coordinator.
• Strong guest service and problem-solving skills.
• Strong organizational and decision-making skills.
• Excellent written and verbal communication skills.
• Demonstrated organizational, planning, and project management skills.
• Proficient with Microsoft Office.
• Working knowledge with a HCMS, ATS and LMS.
• Facilitation and presentation skills preferred.

CORE COMPETENCIES:

• Guest Focus
• Initiative
• Teamwork Orientation
• Communication Proficiency
• Ethical Conduct
• Problem Solving/Analysis
• Decision Making
• Flexibility
• Stress Management/Composure

TRAVEL REQUIREMENTS:

Travel is not required for this position.

WORK HOURS:

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:
Is this position responsible for selling, serving, or distributing alcoholic beverages? No

Does this position have comp authority? No

Ability to secure and maintain a Level 3 NE Gaming License required.

Other Certifications? No
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

PHYSICAL REQUIREMENTS ASSESSMENT
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:
1 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes
1 Exposure to darkness
1 Exposure to cramped spaces
1 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
1 Exposure to work safety hazards
2 Exposure to secondhand smoke
2 Amount of overtime/extended work hours required

PHYSICAL EFFORT:
2 Physical mobility: movement from place to place on the job, considering distance and speed
2 Physical agility: ability to maneuver body while in place
1 Ability to lift up to 20 lbs.
1 Physical strength to manage routine office materials and tools
1 Dexterity of hands and fingers
1 Dexterity of feet
1 Physical balance: ability to maintain balance and physical control
1 Coordination: including eye/hand, hand/foot, etc.
2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:
2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information
1 Complexity of decision making
1 Time pressure of decision making
2 Analytical thinking
2 Conceptual thinking
1 Ability to compute basic math calculation

COMMUNICATION:
1 Fluency in English
0 Fluency in another language
3 Verbal communication
3 Written communication
1 Non-verbal communication

SENSORY ABILITIES:
2 Ability to see
2 Ability to distinguish colors
2 Ability to hear
0 Ability to smell
0 Ability to taste
0 Sense of touch