Human Resources Business Partner Manager

WHO WE ARE

We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.

• Be Authentic and Humble
• Act with Integrity
• Bring Good Energy
• Achieve as a Team
• Get Extraordinary Results
• Inspire with Hospitality

ABOUT THE HUMAN RESOURCES BUSINESS PARTNER MANAGER

The Human Resources Business Partner Manager (HRBP Manager) is a strategic partner responsible for aligning HR practices with business objectives. This role involves providing expert advice on HR matters, and ensuring effective implementation of HR policies and programs across the organization. The HRBP Manager will work closely with leadership to drive HR initiatives, support organizational growth, and foster a positive workplace culture.

TO BE SUCCESSFUL YOU MUST

• Collaborate with leaders and management teams to understand business needs and align HR strategies accordingly.
• Act as a trusted advisor on HR-related matters, including employee relations, performance management, and organizational development.
• Designs, develops and delivers HR programs across multiple locations, departments, and/or business areas.
• Engages with business partners to develop policies, programs, tools and analytical processes to recommend / enhance people processes and organizational design. 
• Provides coaching and guidance to store leadership and field operations on company policies and conflict resolutions regarding employee conflict. 
• Investigate all details of a complaint and recommend potential outcomes based on the information.
• Deploys and analyzes surveys, interviews, and other resources to conduct research regarding the activities, processes, and leadership within the company.
• Manages the onboarding, orientation, and off-boarding of restaurant leadership and home office employees.
• Serves as an expert in employee-related regulations and laws and utilizes external legal resources and guidance to seek out understanding and best practices.
• Manages the accommodation process as it relates to work restrictions or disabilities.
• Supports the performance management processes and the annual compensation planning program, which includes goal setting, performance reviews, and development plans.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Develop and implement HR policies and procedures to maintain a fair and consistent approach across the organization.
• Reviews audits and corrects all HR data.
• Completes required reporting cycles for regulatory required data and ensures the timely turnaround of this information.
• Researches new and existing regulations and provides recommended content to communicate policies, procedures, and processes tied to the information.
• Audits the completion of employee documentation, compliance videos, signed agreements and other items for active and inactive team members including I-9s, and E-verify completion
• Manages the Leave of Absence process documentation and communication. 
• Ensures the ATS is accurate and updated.
• Maintains the onboarding files and ensures legal compliance 
• Identify and address organizational development needs, including training programs, leadership development, and change management initiatives.
• Support organizational change efforts and help manage the impact on employees.
• Analyze HR metrics and data to assess the effectiveness of HR programs and initiatives.
• Provide regular reports and updates to leadership on HR activities and trends.
• Lead or participate in HR projects and initiatives, ensuring timely and successful implementation.

WHY YOU'LL LOVE UPWARD PROJECTS

• Medical with company contribution
• Vision and Dental Insurance
• Paid time off and earned paid sick time
• 401K with company match
• Flexible Spending and Dependent Care Accounts
• Teledoc Services for all team members
• Long Term Disability, Life Insurance, and AD&D
• Paid Parental Leave
• Meal Discounts and Perks
• Mental Wellness and Life Event Management programs
• Fitness Program Discount
• Opportunities to give your feedback and let your voice be heard
• Company appreciation events and parties
• Anniversary recognition and rewards

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certification (e.g., SHRM-SCP, SPHR) preferred.
• 7+ years of experience in HR, with at least [2-3] years in a managerial or leadership role.
• Proven experience in employee relations, talent management, and organizational development.
• Strong knowledge of employment laws and HR best practices.
• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to think strategically and act tactically to address business needs.
• Demonstrated ability to lead and develop a team of HR professionals.
• Proficiency in HRIS systems.
• Experience using various platforms such as Microsoft Word & Excel, Google Docs & Sheets, and Adobe.
• Passion for the field of Human Resources