Key Responsibilities:
Work within established procedures to achieve specified goals.
Human Resources Frameworks and Tools
Contribute to the drafting of Human Resources frameworks and tools for recruitment, performance management, development, career and succession planning, compensation and benefits, diversity, employee on- and offboarding, and retention of talent.
Information and Business Advice
Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring the most complex issues to others.
HR Data Analytics and Insights
Deliver analyses of HR data; identify trends and contribute to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.
Employee Relations Case Management
Provide first-line advice to managers and employees and resolve basic Employee Relations issues; refer complex issues, and cases that require investigation, to senior colleagues.
HR Data Management
Carry out a wide range of HR data processing tasks as directed; advise other colleagues and provide guidance on processes when needed.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education.
Internal Client Relationship Management
Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.
Qualifications, Skills and Experience: