Human Resources Business Partner - PS MIA

Who We Are 

PS is a luxury hospitality company that builds and operates private terminals for commercial flights. PS currently operates at Los Angeles International Airport and Hartsfield-Jackson Atlanta International Airport and is developing new terminals at Dallas Fort Worth International Airport and Miami International Airport. Far removed from the chaos of the surrounding airport and just steps away from the airfield, PS offers the ease, privacy, and security of the private flight experience for commercial travel. 

With unprecedented access, PS has the only private partnership with both TSA and Customs and Border Protection, our guests move seamlessly through arrivals and departures. A team of expert Agents works behind the scenes to choreograph every step of the pre- or post-flight experience. Sail through our private, line-free TSA screening, access dedicated customs and immigration services on arrival, and relax as our trained drivers escort you across the airfield directly to/from your aircraft. All without stepping inside the Airport. Guests also enjoy private suites, chef-prepared food, spa services, and more, all while our Control Room coordinates with government, security, and airline officials to ensure the utmost efficiency, safety, and privacy. 

Waiting in lines, maneuvering through crowds, and handling unwieldy luggage are things of the past at PS. So is the airport experience you’ve come to know. PS is a new alternative to commercial air travel, with unwavering service, seamless access, and inspired experience. 

Are you ready to be a part of something truly extraordinary? We’re defining a new category in luxury hospitality and are excited to introduce the PS experience at MIA in 2026. We’re building a team of passionate, driven hospitality professionals who’re excited to shape the future of luxury travel. 

Key Responsibilities:

As a Human Resource Business Partner (HRBP) PSMIA, you will serve as a strategic partner for senior and departmental leadership, providing comprehensive HR support and guidance across various operational levels. Your role involves analyzing workforce trends, developing HR solutions, ensuring regulatory compliance and being an advocate for our employees, work roles and Company values. You'll offer performance management support, foster positive work environments, and address employee relations issues. 

The position requires strong problem-solving skills to manage complex situations and conduct thorough investigations. You'll be instrumental in workforce planning, policy interpretation, and identifying training needs. Collaborating with the HR Team and other departments, you'll contribute to strategic program development and partner with the Talent Acquisition team to attract and retain high-quality, diverse talent that aligns with PS's long-term success. 

This HR leadership position that will be a member of PSMIA management committee and will be an integral part of our opening at MIA in 2026. This role reports to the Corporate HR Manager working in collaboration with the Managing Director PS MIA.

Responsibilities & Expectations 

• Consult with the Managing Director MIA, Directors, and Managers onsite providing HR guidance when appropriate.
• Analyzes trends and metrics in partnership with the HR Manager to develop solutions, programs, and policies
• Provide day-to-day performance management guidance to Managers and Directors of Operations, Hospitality, and F&B (e.g., coaching, counseling, career development, disciplinary actions).
• Works closely with Managers and Associates to improve work relationships, build morale, and increase productivity and retention. 
• Provides consultation and support to Managers on Employee relations issues and applicable company policies
• Manage and resolve complex Employee relations issues and conduct effective, thorough, and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of the workforce, reducing legal risks and ensuring regulatory compliance.
• Provides information about benefits, training, and other Human Resources programs.
• Provides HR policy guidance and interpretation
• Provides guidance and input on workforce management
• Identify training needs for business and individual coaching needs
• Collaborate and partner with the HR Team, and cross-functional teams to ensure onsite needs are met and assist in the development of strategic programs.
• Partner with the Talent Acquisition team to ensure that PS attracts high-quality diverse team members and managers who will contribute to PS’s long-term success.

Requirements

• Bachelor’s degree is required, preferably in HR, business or related field
• Minimum of 5-7 years of experience in a Human Resources Generalist role with strong Employee Relations knowledge.
• Advanced knowledge of multiple human resource disciplines, including organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws.
• Preference for prior HR experience in luxury hospitality or luxury retail industries with pre-opening/grand opening experience. 
• Ability to effectively coach, develop, and lead people.
• Proven ability to manage multiple priorities in a fast-paced environment while delivering high quality results in a changing environment
• Ability to influence and interact with all levels of management and associates while maintaining collaborative partnerships
• Ability to evaluate, analyze, and resolve complex problems
• SHRM Certified Professional or SHRM Senior Certified Professional credential preferred.

Employee Benefits  

• Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability. 
• 401K retirement plan with company matching 
• Health and Dependent Care FSA and HSA with company matching.  
• Unlimited PTO
• Monthly Health and Wellness, and cell phone reimbursement 
• Parental benefits 100% paid up to 6 weeks.
• Friends & Family Discounted PS Use.
• Tuition Reimbursement.
• A great career path with promotion opportunities 

This is an Exempt Salaried role. 

PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.