Human Resources Coordinator

Position Summary

The Human Resource Coordinator handles the daily functions of the human resource department including but not limited to processing employee health benefits, supporting the HR Director in resolving benefits-related problems. The Human Resource Coordinator manages the Workers Compensation process, FMLA, and other leaves of absence and ADA related matters.  This position provides supports recruitment, onboarding, offboarding, transfers and employee file maintenance.  The Human Resource Coordinator maintains the HRIS systems entering and updating information.

Required Performance Standards

• Communications: Writes and speaks clearly, logically and concisely. Listens effectively. Demonstrates small and large group communication skills. Keeps colleagues, team members and supervisors well informed. Participates in group discussions.
• Customer Service: Presents welcoming behaviors. Remains helpful and professional with members. Responds quickly and cooperatively to requests from staff or public. Follows Dauphin County Library System’s (The Library) guidelines and training for customer service approach. Demonstrates ability to determine customer's needs. Follows up on customer transactions.
• Analytical Skills/Problem Solving/Decision Making: Uses sound judgment in making decisions. Constructively manages conflict. Works with others to solve problems and achieve results.
• Technological Skills: Demonstrates ability to use computers. Demonstrates ability to access and use the Internet and electronic databases.  Demonstrates ability to use and maintain equipment basic to job.
• Workplace Maintenance/Management: Maintains and manages workplace security and safety. Pays attention to personal workspace housekeeping.
• Flexibility and Adaptability: Remains calm in difficult, ambiguous, and challenging situations. Responds appropriately to changes in direction and priorities. Adapts personal style to work situations. Takes corrective action when required.
• Interpersonal and Group Relationships: Willing to work with and for others. Supports and facilitates cooperation among others.
• Professional Standards and Ethics: Protects and values member confidentiality and organizational security. Supports mission and vision of The Library. Upholds American Library Association's Library Code of Ethics as interpreted by The Library. Works toward furthering a library-conscious community.
• Professional Development and Leadership: Seeks opportunities to pursue one's personal goals and those of the organization. Sets and models high performance standards. Encourages others to make good decisions and take ownership in decision-making and problem-solving.
• Time and Workflow Management: Manages personal time effectively. Manages workflow effectively.Environmental Conditions

Primarily works indoors, seated at a desk, using a computer. Travels among facilities. Provides own transportation and is reimbursed accordingly.

Essential Functions

1. Administers’ paperwork for the Leaves of Absence, ADA accommodation requests, Workers’ Compensation and Unemployment Compensation.
2. Serves as a backup for the healthcare benefits process including enrollments, changes, scheduled deduction input and terminations. Reviews and reconciles health benefits monthly statements, approves payments and ensures accurate record-keeping.  This also includes short-and long-term disability process.
3. Recruitment tasks include conducting phone screens, interviews, and moving candidates through the hiring process, initiating reference checks and background checks.
4. Manages new hire onboarding to include new employee file preparation, background check and I-9 verification, entry of information in the HRIS systems, communication and manager support.
5. Manage transfer and promotions process including updating the HRIS, finance, benefits and manager support.
6. Completes the offboarding process including but not limited to benefit termination and COBRA process.
7. Monitors the substitute program administering terminations and providing updates as needed.
8. Acts as a backup for the internship program to include processing manager’s requests, onboarding and offboarding, including evaluations for both managers and students, and training for managers.
9. Responsible for the maintenance of employee personnel files, entering information, initiating background check renewals, ensuring training and continuing education compliance and employment and other verifications.
10. Serves as a backup to the Human Resources Director for employee relations matters for employees and interns.
11. Provides administrative support in the performance appraisal process.
12. Participates in staff meetings, Personnel Committee meetings (prepares minutes), system committees and participates in continuing education workshops as assigned.
13. Serves as a contact to outside vendors for resources.
14. Remains current with human resources knowledge, best practices and trends.
15. Lives by the Core Values.

Performs other duties as needed.

The Library is an Equal Opportunity Employer committed to Diversity, Equity and Inclusion and Equal Access:

The Library respects and values the uniqueness of everyone, recognizing that each person brings a unique perspective and experience to advance our mission.  The Library maintains a commitment to diversity, equity and inclusion in our employment practices, prioritizing diversity by eliminating barriers to the hiring process and encouraging diversity in ideas and viewpoints. 

The Library is an equal opportunity employer committed to creating a diverse and inclusive culture.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

The Library is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, services and programs. To request reasonable accommodation related to the application process, contact the Human Resources department at human_resources@dcls.org or call 717-234-4961 extension 1113.

This is a full time 37.5-hour position, onsite at the William H. & Marion C. Alexander Family Library in Hummelstown, PA 

Minimum Qualifications

Education/Training: Associate’s degree in human resources, Business Administration, or related field preferred. Two years human resource experience.  Demonstrated experience handling leave management, short- and long-term disability and ADA is required.  PHR or SHRM-CP preferred.  Experience using Paycom preferred.  Microsoft Office Suite, ATS and HRIS experience required.

Required: Requires independent transportation for travel to libraries, programs as needed. Excellent customer service and communication skills.  Ability to lift 25 lbs. unassisted.