Human Resources Coordinator

Position Summary

The Human Resources Coordinator provides comprehensive administrative and operational support to the Office of Human Resources, ensuring high-quality service delivery across the employee lifecycle. This role supports recruitment, onboarding, employee engagement, HR programs, compliance documentation, Ministry Mobilizer database management, training and development initiatives, and fingerprinting/background check processes for employees and ministry volunteers.

The HR Coordinator serves as a frontline representative for HR, operating with professionalism, confidentiality, timeliness, and a strong ministry-centered customer service mindset.

RESPONSIBILITIES

HR Operations & Employee Lifecycle Support

• Process and track employee status changes, including promotions, salary increases, job changes, and job reclassifications.
• Support new hire and employee change documentation and workflow.
• Provide administrative support for onboarding and HR documentation.
• Coordinate and support 7-day new hire check-ins and 30-60-90 day check-in support.
• Maintain and manage I-9 compliance documentation and compliance.
• Support payroll backup operations and reporting as needed.

Recruitment & Hiring Support

• Support end-to-end recruitment processes, including requisition process support and job posting coordination, screening applications, conducting prescreens, and scheduling/coordinating interviews.
• Provide applicant communication and status updates.
• Support recruiting follow-up tasks, including membership checks, reference checks, and interview documentation and coordination.

Onboarding & Orientation 

• Coordinate onboarding and orientation logistics for new hires.
• Facilitate new employee set-up coordination with IT, Facilities, Safety & Security, building access/badges, email, and equipment requests.
• Provide orientation support, including distribution of FBCG gear (as assigned).

Training & Development Support

• Provide administrative support for training and development initiatives, including ADP Learning Management System support, employee development and training plans, and mentorship programming.
• Track participation and maintain training documentation.

Fingerprinting & Background Checks

• Serve as Primary Fingerprinting Technician including conducting fingerprinting sessions for new hires and ministry volunteers.
• Conduct follow up on fingerprinting transmissions, coordinating with CJIS to obtain print results as needed.
• Provide fingerprinting/background check support, including cleared-to-serve determinations, case escalations, and background check tracking and coordination.

 Employee Engagement, Programs & Awards

• Support HR programs and employee recognition initiatives such as Service Awards and I.S.E.E.H.I.M. Awards.
• Support employee engagement initiatives and events.

Administrative Support / Frontline HR Support

• Serve as frontline HR support by triaging walk-ins, calls, and HR team inbox emails.
• Provide customer service support and route escalations appropriately.
• Support preparation and distribution of HR communications, including the Church Business Operations (CBO) Weekly Digest.
• Support staff meetings as assigned.
• Support internal reporting upon request from supporting partners.
• Process credit card reconciliation as assigned.
• Support digital file organization and record retention.

HRIS 

• Track and report HR metrics and HR analytics as assigned.
• Support digital records maintenance and secure file management.

Compliance and Confidentiality

• Ensure compliance with all Federal, State, and Local labor laws and regulations.
• Maintain confidentiality and handle sensitive information with discretion and professionalism.
• Support implementation of HR policies, procedures, and ministry standards.
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QUALIFICATIONS

• Must be a member in good standing of the First Baptist Church of Glenarden, or willing to become one. 

• 2+ years of HR administrative support, recruiting coordination, or HR operations experience.
• Commitment to the mission, values, and culture of FBCG and affiliated ministries.
• Experience in ministry, nonprofit, education, or church-based operations preferred.
• Strong administrative, organizational, and customer service skills.
• Ability to handle confidential information with integrity.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and HRIS systems; ability to learn internal tools quickly.
• Familiarity with ADP (LMS and/or HR modules) a plus.
• Ministry-minded service and professionalism
• Speed, simplicity, and responsiveness
• Attention to detail and follow-through
• Discretion and confidentiality
• Relationship building and collaboration
• Strong process orientation and documentation

What’s in it for you (Benefits & Perks):

 FBCG and SMI offer a competitive package that includes medical, dental, vison, paid time off, 403b with employer-paid group life insurance. All benefits are based on full-time or part-time work status. 

• Affordable medical, dental & vision coverage - large portion paid by employer!
• Short Term and Long-Term Disability – Paid by employer!
• Employer paid group life & AD&D insurance
• Vacation, Sick or PTO and holidays
• 403b with employer contribution 
• 3-days of yearly employer-paid staff retreat
• Paid Birthday Day Off to celebrate you
• 2 weeks - Paid parental leave including adoption
• Flexible spending accounts (FSA)
• Education reimbursement
• Employee rewards program