Human Resources Coordinator

Human Resources Coordinator
Objective – The Human Resources Coordinator serves as the operational backbone of the Human Resources department. This role is responsible for supporting the efficient day-to-day operations of the Human Resources department by serving as a primary point of contact for associates, maintaining accurate records, ensuring regulatory compliance, and coordinating key HR processes including onboarding, payroll support, workers’ compensation, wellness initiatives, and departmental events. This role plays a critical part in delivering timely, organized, and compliant HR services that support both employees and leadership.
 

Job Description – The Human Resources Coordinator provides comprehensive administrative and operational support to the Human Resources department and serves as a primary point of contact for associates and leadership. This role is responsible for managing daily HR communications, maintaining accurate employee records, supporting compliance initiatives, coordinating events and training logistics, and assisting with payroll and onboarding processes. The Human Resources Coordinator ensures efficient HR operations, regulatory compliance, and a positive employee experience across the organization:

Essential Duties and Responsibilities

• Monitor, review, and respond to all correspondence received through the HR team email inbox.
• Manage departmental administrative functions, including mail distribution, faxing, scanning, filing, and secure document shredding.
• Serve as the primary operator for the Human Resources phone line, providing first-level support to associates by:
  • Responding to routine HR inquiries
  • Processing employment and loan verification requests
  • Escalating and routing complex or sensitive matters to HR leadership
• Conduct workers’ compensation intake and triage by:
  • Submitting medical and general liability claims through designated vendor portals
  • Assisting associates with locating appropriate medical facilities for urgent care needs
• Maintain OSHA 300 logs and ensure accurate, compliant reporting of workplace injuries and incidents.
• Perform ongoing HRIS (Paycom) data maintenance and generate standard monthly reports for leadership review.
• Coordinate scheduling and logistics for employee training sessions, departmental travel, and career fair participation.
• Plan, organize, and execute departmental and company events, including:
  • Holiday celebrations
  • Training graduation ceremonies
  • Product training sessions for company trainees
  • Quarterly trainee meetings at company headquarters
• Support payroll operations by auditing and approving timecards for both full-time and temporary employees.
• Complete post-payroll administrative processes, including:
  • Preparing and distributing new hire welcome packets
  • Issuing portability notices for terminated employees
  • Managing new hire branded materials
  • Maintaining and organizing employee personnel files
• Audit onboarding documentation to ensure all new hire packets are complete, accurate, and compliant.
• Oversee wellness program inventory management and provide administrative support for wellness initiatives.
• Reconcile departmental expenses and maintain accurate expense documentation.
• Coordinate the ordering and distribution of employee business cards.

Required Experience

• 2–4 years of experience in an administrative, human resources, or people operations role.
• Prior experience serving as a primary point of contact for employees, handling routine HR inquiries in a professional and confidential manner.
• Hands-on experience with HRIS platforms (Paycom preferred), including data maintenance and running standard reports.
• Experience supporting onboarding processes, employee recordkeeping, and personnel file management.
• Exposure to payroll processes, including timecard auditing and approvals for hourly and temporary employees.
• Experience coordinating schedules, travel, training logistics, or company events.
• Working knowledge of workers’ compensation intake processes and general HR compliance requirements.
• Demonstrated ability to manage multiple priorities while maintaining attention to detail and confidentiality.

Preferred Experience

• Experience with OSHA 300 reporting and workplace injury documentation.
• Experience supporting wellness programs or employee engagement initiatives.
• Experience working in a fast-paced, multi-location or field-based environment.
• Prior experience interacting with vendors, benefits administrators, or insurance partners.

What Success Looks Like in the First 90 Days
First 30 Days

• Completes onboarding and training on company policies, HR procedures, and systems, including HRIS and payroll workflows.
• Becomes familiar with HR department processes, documentation standards, and escalation protocols.
• Begins independently monitoring the HR team email inbox and main phone line, responding to routine inquiries accurately and professionally.
• Demonstrates understanding of confidentiality expectations and proper handling of sensitive employee information.
• Builds positive working relationships with HR team members, leadership, and key internal partners.

Days 31–60

• Independently manages day-to-day administrative HR tasks, including departmental correspondence, recordkeeping, and scheduling support.
• Accurately audits new hire onboarding packets and maintains organized employee personnel files.
• Assists with payroll timecard audits and approvals with minimal supervision.
• Submits workers’ compensation claims and maintains OSHA documentation in accordance with established procedures.
• Coordinates logistics for training sessions, travel, or departmental events with growing confidence and attention to detail.

Days 61–90

• Serves as a reliable first point of contact for associates, effectively resolving routine HR inquiries and escalating issues appropriately.
• Maintains accurate employee data within the HRIS and delivers standard monthly reports to leadership on time.
• Independently manages post-payroll tasks, including new hire welcome materials and separation notices.
• Supports wellness program inventory management and assists with ongoing engagement initiatives.
• Demonstrates strong organizational skills, accountability, and the ability to anticipate department needs.
• Is viewed as a dependable, trusted contributor to the HR team and a consistent support resource for associates and leadership.

Pay and Benefits

• $45,000 - $51,000 annually – dependent on required experience match
• $2,000 guaranteed end-of-year bonus
• 14 days of PTO
• 7 Paid Holidays
• 401K Employer Match, 50% of first 7%
• $50,000 Employer Paid Life Insurance
• Employer Paid Long Term Disability
• Wellness Program
• Health, Dental, Vision, and Ancillary Benefits