Human Resources Division Manager - Employee Relations

If you are a leader who is passionate about making a meaningful contribution to culture, employee engagement/experience, supporting leaders, and strengthening our county from within, we might be looking for you!  Employee Relations is not just about policies, paperwork, and investigations.  It's all about people.  In Pinal County HR, we are driven to improve the employee experience every day by building trust and shaping a culture that drives engagement and employee satisfaction.  

Pinal County proudly invests in the future of our 2200 employees every day, and we have the best team!  We offer a wide range of impressive benefits, including retirement plans that are among the best Arizona has to offer!  Just take a look:  

• An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance. 
• Paid Vacation And Sick Leave
  • 15 Vacation Days Accrued Annually Starting Day One
    • After Three (3) Years of Service, 18 Vacation Days Accrued Annually
    • After Five (5) Years of Service, 20 Vacation Days Accrued Annually
• Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
• 13 Sick Leave Days Accrued Annually Starting Day One
• Paid Sabbaticals Every Five (5) Years
  • Two-Week Sabbatical After Five Years of Continuous Service
  • Three-Week Sabbatical After Ten Years of Continuous Service
  • Four-Week Sabbatical After Fifteen Years of Continuous Service
  • Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
•   Comprehensive Wellness Program
  • Quarterly Wellness Challenges 
  • Vision Exams and Optometry Events Onsite
  • Vaccination Clinics
  • Onsite Mammogram and Prostate Screening Events
  • Skin Cancer Screening Events Onsite
  • Biometrics and Health Screening Events Onsite
  • Financial Health and Retirement Planning Events Onsite & Online
  • Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
• Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
• Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From
  • Some Medical Plans with Zero Employee Premium Cost
• Dental and Vision Plans 
• Tuition Reimbursement Program
• Alternative Work Schedules
• Telehealth 
• Qualified Employer - Public Service Loan Forgiveness Program - Department of Education
• Employee Assistance Program with Ongoing Training & Development Options
• Civil Service Leave 
• Van Pool Options
• Short-Term Disability – Employer Paid
• Basic Life Insurance - Employer Paid
• Flexible Spending Accounts for Dependent Care and Medical Expenses
• Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance.

Additionally, collaborate with a talented team committed to making Pinal County an outstanding place for residents and staff. Working at Pinal County is an investment in YOU. Apply today and find out why Pinal County is more than just a job. 

Before you apply, watch this video to learn helpful tips for completing an application at Pinal County: 

Application Tips

• Provides technical advice to staff regarding application of Human Resources policies, procedures and practices;
• Plans, coordinates, directs and establishes work standards of diverse personnel activities;
• Conducts presentations to management and to other employee groups to convey information about personnel programs or other matters;
• Oversees the development and maintenance of required documentation, files (manual and automated) and related materials as required by federal, state, county and other laws, rules and regulations for area(s) of responsibility;
• Exercises signature authority for the Director on delegated issues;
• Conducts research, investigations, analysis and documentation of confidential and contentious issues and situations and recommends remedial actions to the Director and/or Designated Authority;
• Researches, analyzes and make recommendations to supervisors, client departments and employees to identify and resolve problems through application of appropriate County rules, policies and procedures;
• Supervises, trains and evaluates subordinate professional, paraprofessional and technical staff, to include contractors;
• Resolves performance problems and counsels subordinates;
• Coordinates Division operations with other departments, divisions and agencies;
• Participates in or acts as Departmental representative for, various committees, task forces, boards and commissions;
• Resolves problems/issues arising from the operations of subordinate units;
• Develops and coordinates long-/short-term goals and related planning for area(s) of assignment;
• Evaluates the effectiveness of services provided by assigned division(s) and assures compliance with regulatory requirements;
• May be required to testify in court and before boards, commissions, and similar bodies relative to activities of area(s) of responsibility;
• May assist in preparing the Human Resources budget.
• Perform other related duties as required.

• Plans, coordinates, and directs, under the supervision of the Human Resources Director, the County’s employee relations/engagement program, performance management, and all of its various functions.
• Builds relationships with leaders at all levels to positively influence culture and leverage resources to deliver results in employee satisfaction initiatives.   
• Partners with HR Leaders to plan, develop, and conduct employee relations training for County leaders with an emphasis on prevention and progressive leadership strategies.
• Provides coaching and guidance to Pinal County leaders; partners with them to identify opportunities to proactively address common employee relations issues and performance concerns.  
• Builds a repository of developed communications and performance management resources for managers and supervisors.
• Receives complaints and completes a thorough assessment and jurisdictional review of each to determine the appropriate response, which may include, but is not limited to: inquiry; internal or third-party investigation; conflict resolution or mediation; policy revisions; and/or training.
• Evaluate the need for and recommend interim measures to provide support for involved parties and minimize further conflict or risk.
• Conduct preliminary inquiries to determine whether allegations warrant investigation by the County, or referral to another Office within Pinal County, i.e., PRO, PCSO, or PCAO, or referral to an outside (third-party) investigator.
• Promote and adhere to the workplace values of accountability, commitment, and teamwork.
• Maintain absolute confidentiality of work-related matters, customer records, and restricted County information.  

• Bachelor's Degree in Human Resources, Public or Business Administration or closely related field 
• Six (6) years of professional experience in Human Resources or closely related field.
• Two (2) years of supervisory experience.

Knowledge of:

• Principles and practices of staff supervision, training, evaluation and professional development;
• Principles and practices of personnel administration and governmental organization;
• Applicable Federal, State, County and related laws, rules, regulations, policies and procedures for area of assignment;
• Human Resources theories and methodologies applicable to area of specialty;
• Computer hardware and automated systems;
• Effective communication, both orally and written.

Skill in:

• Operating automated systems and general office equipment;
• Interacting with various groups of diverse individuals;
• Supervising, verifying and validating work of others;
• Resolving procedural and operational problems;
• Making recommendations to upper management. 

Ability to:

• Establish and maintain effective working relationships with employees, other agencies, and the public;
• Follow instructions, both verbal and written; 
• Communicate effectively verbally and in writing;
• Research and verify information;
• Develop recommendations for problem resolution or for process improvement;
• Supervise, train and evaluate clerical support staff.

NOTICE TO APPLICANTS

 We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and treating others with respect. If these values are not demonstrated throughout the application and interview process, we reserve the right to remove your candidacy from consideration, which may impact your future Pinal County applications.  The hiring salary for this position is dependent upon experience, qualifications, and position funding; starting salaries above the first quartile require additional approval.
 

All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available.  

Pinal County does not participate in STEM Optional Practical Training (STEM OPT).

Pinal County requires pre-employment screening, including a Motor Vehicle Record check, a comprehensive background check (covering employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening.  If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law.  

Work in this classification requires an individual to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental to the performance of their duties, just as though they were actually written out in this description.