Human Resources Generalist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).

Key Responsibilities

Employee Relations and Support

• Serve as a collaborative partner to employees and leaders, providing responsive and timely guidance on broad range of HR topics such as benefits, leave of absence, performance management, and policies.
• Address employee concerns and partner with leadership and internal HR team to resolve issues effectively and in alignment with organizational goals and values.
• Conduct investigations and assist in preparing responses for EEOC and other agency inquiries.
• Conduct the interactive process with employees, advise on accommodation decisions and offer alternate options if applicable; follow up with all impacted parties on status and outcome of accommodation requests.
• Primary point of contact for Workers’ Compensation claims; maintain accurate records and coordinate with external vendor on management of claims.
• Daily monitoring of PPLHR inbox inquiries; answer questions and/or triage to the appropriate contacts.

Onboarding and Offboarding

• Facilitate the onboarding process, overseeing background check results, managing I9 verifications, and required pre-employment documentation, ensuring a smooth transition and warm welcome for new hires.
• Act as a primary point of contact for new hires, addressing questions and resolving inquiries during onboarding.
• Oversee the offboarding and exit interview processes to ensure a positive experience and compliance with company policies.
• Partner with the IT Support team to assist with any on/off boarding requests and clarification needed

Cross-HR Partnership

• Collaborate across all HR functions (i.e. recruitment, learning, compensation, and benefits) and operational teams to continuously improve the employee experience and ensure smooth operations in alignment with organizational objectives.
• Collaborate with learning and organizational effectiveness to identify and implement employee training and development initiatives.
• Work closely with the recruiting team to enhance candidate experience and support hiring efforts.
• Contribute to workforce communications and act as a resource for employees seeking information about HR programs and policies.
• Prepare for and actively support internal and external regulatory audits, ensuring compliance and improvement of HR operations.
• Contribute to the development, implementation, and maintenance of HR policies and procedures.
• Stay informed on employment laws and regulations, providing insights and recommendations to ensure compliance.
• Review requests in HRIS system around bereavement and jury duty (paid time off) requests to ensure adherence with PPL policy
• Assistance with ad hoc projects and audits as needed

HR Systems and Reporting

• Maintain accurate employee records in Workday and related systems, ensuring data integrity; process change requests within the HRIS system (i.e. report-to changes, input promotions, etc.)
• Generate and analyze HR metrics and reports, providing insights to support decision-making.

Required Skills:

• Strong written and verbal communication skills, with the ability to interact effectively across all levels of the organization.
• Exceptional organizational and multitasking abilities, with a focus on responsiveness, accuracy and strong attention to detail.
• Ability to work collaboratively in a fast-paced environment while managing multiple priorities
• Proficiency in HRIS systems and a willingness to learn about new technologies as required.
• Analytical skillset with the ability to interpret data and draw actionable conclusions.
• Sound judgment and critical thinking skills, with a proactive approach to problem-solving.
• Strong understanding of employment laws and HR best practices.

Qualifications:

• Education: Bachelor’s degree in human resource management or related discipline.
• Experience: 2+ years of human resources generalist experience with exposure to many of its disciplines and emphasis in employee relations. Strong experience with compliance or audit processes.
• Equivalent combination of education and/or experience.
• Active HR certification (SHRM-CP or PHR) preferred.
• Workday experience preferred.

Working Conditions:

• Remote office setting

Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!