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Human Resources Generalist

American Pacific Mortgage
Full-time
On-site
Roseville, California, United States
$65,000 - $75,000 USD yearly
HR Professional

JOB DESCRIPTION

Location: In Person- Roseville, CA

Job Title:                     Human Resources Generalist

Department:               Human Resources

Reports to:                  Human Resources Manager

FLSA Status:               Non-Exempt

Prepared By:               Human Resources

Prepared Date:           9/11/2020; Revised 8/16/23

Management 

Approval:  Demetria Hudley, VP of Human Resources

 

Summary:                   The Human Resources Generalist is responsible for duties at the professional level within the HR department of the company. They are responsible for managing areas such as recruitment processes, employee relations, regulatory compliance, and training and development. The Generalist may be assigned primary functional areas and serve as back up in other areas depending on department and company needs.

 

Essential Duties & Responsibilities:

 

  • Be THE HR point of contact for their assigned branch/office locations.
  • Coordinate all on-boarding functions for new hires, including issuing offer letters, background checks, new hire paperwork, partnership with Licensing, Integration, Production and Payroll
  • Maintains all employee and applicant documentation as dictated by governing agencies. Ensures compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits forms.
  • Maintain HRIS and Onboarding system and other database maintenance, including New Equipment and New User forms
  • Assist with Home Office Orientations and other training as needed
  • Process employee change requests, including but not limited to new hires, employee changes, pay changes, terminations into ADP and MOX, etc.
  • Assist with internal and external HR related inquires or requests within the HR coordinator function.
  • Maintain records of personnel-related data in electronic databases and ensure all employment requirements are met.
  • Ensures compliance with all laws, regulations, and company policy.
  • Responds to and maintains all Unemployment claims in a timely, efficient manner. Attends unemployment hearings.
  • Distributes and monitors employee performance evaluations and ensures timely completion.
  • Manage and track employee training and development plans
  • First point of contact for employee relations issues.
  • Assist in ad-hoc HR projects as assigned and support on strategic initiatives

Supervisory Responsibilities: None

 

Qualifications:            To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Competencies:            To perform the job successfully, an individual should demonstrate the following competencies:

 

Problem Solving – Identifies and resolve problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

 

Interpersonal Skills – Maintains confidentiality; keeps emotions under control.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.

 

Written Communication – Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.

 

Teamwork – Contributes to building a positive team spirit.

 

Attendance/Punctuality – Is consistently at work and on time, ensures work responsibilities are covered when absent.

 

Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibilities.

 

Innovation – Displays original thinking and creativity; generates suggestions for improving work.

 

Education &Experience:

 

  • Bachelor’s degree in Human Resources, Business Administration, or other related field plus one to two years’ work experience in role of an HR Coordinator or Specialist; Or two to four years human resources work experience.
  • Considerable knowledge of and experience with HR principles and practices, and administration of employment law.
  • Experience establishing and maintaining effective working relationships across all levels of the organization.
  • Experience with HRIS Administration.

Skills:

Language Skills: Ability to read and interpret documents and writes routine correspondence. Ability to speak effectively with customers/vendors or other employees.

 

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

 

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situation.

 

Computer Skills: To perform this job successfully, an individual should have intermediate proficiency in MS Office Suite, applied use of pivot tables. Experience with online organizational tools preferred.

 

Certificates & Licenses:

One or more of the following certifications desired: PHR, SPHR, SHRM -CP, SHRM -SP

 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk and stoop.

 

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The noise level and temperature in the work environment is usually moderate.

 

This job description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated.

Employees are always expected to follow their manager/supervisor’s instructions and to perform the tasks requested by their manager/supervisor.