Human Resources Generalist

Big Bend Hospice (BBH) is your “Hometown Hospice” providing compassionate end-of-life care for over 40 years to the Big Bend region. Guided by our values of integrity, respect, and excellence, we are seeking an experienced Human Resource Generalist  to join our team full-time, on-site in Tallahassee Florida.

The ideal candidate for the Human Resource Generalist (HRG) is experienced in managing the FMLA, WC, Unemployment and ADA processes; HRIS system administration; administers benefits, and leave; enforces company policies and practices.; conducts trainings and education.

Position Duties and Responsibilities:  
The Human Resource Generalist  responsibilities will include, but are not limited to the following: 

• Manages and administers the FMLA process, including reviewing documentation, issuing determinations, sending correspondence, and maintaining confidentiality in compliance with HIPAA.
• Tracks FMLA usage, return-to-work dates, extensions, and coordinates with HR and employees regarding short-term disability and leave status.
• Oversees the ADA process by evaluating accommodation requests, collaborating with department leaders, and managing related communications.
• Manages the Workers’ Compensation process, serving as the primary contact for work-related injuries, filing claims, coordinating light duty, and working with the insurance carrier and payroll.
• Serves as system administrator for the HRIS, providing training, maintaining configurations, and developing workflows to improve efficiency.
• Administers employee benefits programs, including health, dental, vision, life, flexible spending, supplemental, voluntary, and 403B plans.
• Acts as the main contact for benefit brokers, vendors, and third-party administrators, and conducts benefit education sessions for employees.
• Manages benefit enrollments, COBRA, qualifying events, and compliance testing, and collaborates with payroll for billing reconciliation.
• Provides customer service and develops communication tools to enhance understanding of benefits.
• Reviews and audits benefit and retirement enrollments, status changes, and eligibility each month.
• Supports ACA data management, annual 5500 filings, and benefit plan audits.
• Assists the Senior HR Generalist with HR functions such as compensation, leave, employee relations, and compliance matters.
• Responds to routine employment inquiries, escalating complex issues as needed.
• Conducts quarterly visits to remote offices and participates in regular team and shadowing activities to support cross-department collaboration.
• Completes assigned training to maintain compliance and stays current on HR trends, regulations, and best practices.
• Ensures compliance with all employment laws and serves as back-up for recruiting, onboarding, and other HR administrative tasks.
• Performs additional duties as assigned.

Work Schedule:  

• Monday through Friday 8:00 AM – 5:00 PM
• On-site, Tallahassee FL

Education & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• A minimum of two years of human resource generalist experience.
• PHR, SPHR, SHRM-CP or SHRM-SCP highly desired.

Skills & Abilities: 

• Excellent verbal and written communication skills.  
• Excellent interpersonal, negotiation, and conflict resolution skills. 
• Excellent organizational skills and attention to detail. 
• Strong analytical and problem-solving skills. 
• Ability to prioritize tasks and to delegate them when appropriate. 
• Ability to act with integrity, professionalism, and confidentiality. 
• Thorough knowledge of employment-related laws and regulations. 
• Proficient with Microsoft Office Suite or related software. 
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems. 

Requirements: 

• Valid driver’s license, auto insurance, and reliable transportation. 
• Commitment to BBH’s core values: integrity, compassion, and accountability. 

Total Rewards:  

BBH offers a robust Total Rewards package to include Competitive Salary, Robust Employee Benefits, Recognition and Public Service Loan Forgiveness (eligible for most roles).  

Apply today and help us grow our mission to inspire hope by positively impacting the way our community experiences serious illness or grieve - one family at a time!  

Big Bend Hospice is an equal opportunity employer committed to diversity and inclusion.