Human Resources Generalist

Position Overview:
The HR Generalist is responsible for supporting day-to-day Human Resources operations with a focus on recruitment coordination, employee lifecycle administration, and general HR program support. This role manages the front end of the hiring process, including candidate screening and interview coordination, while ensuring a smooth and consistent experience for applicants and new hires.

In addition to recruiting support, the HR Specialist maintains accurate employee records in ADP, processes HR transactions, and assists with payroll, benefits administration, onboarding, and L&D training logistics as needed. Serving as a primary point of contact for general HR inquiries, this role helps ensure efficient operations, data integrity, and compliance with company policies and employment regulations.

The HR Specialist works closely with HR leadership to execute established processes and support organizational objectives, contributing to a positive employee experience and effective HR customer service delivery.

Primary Responsibilities:

• Manage job postings and maintain applicant tracking system, including updating requisitions and tracking candidate activity within ADP Workforce Now. 
• Review resumes and applications to assess baseline qualifications and alignment with job requirements.
• Conduct initial phone screenings to evaluate candidate fit, applicable experience, interest, and mission alignment.
• Coordinate and schedule interviews on behalf on hiring managers, ensuring a smooth and timely process for candidates and hiring managers. 
• Serve as the primary point of contact for candidates, providing status updates and maintaining a positive candidate experience. 
• Prepare offer letters and support pre-employment processes, including background checks and obtaining new hire documentation. 
• Support HR Manager in coordinating onboarding logistics, ensuring all new hire paperwork, ADP access, and onboarding steps are completed. 
• Maintain accurate employee records in the HRIS, including new hires, terminations, and employee status changes. 
• Track and maintain compliance documentation in ADP (I-9s, required forms, policy acknowledgments).
• Assist HR Team in coordinating training sessions and tracking employee participation and completion of learning activities. 
• Serve as the first point of contact for general HR questions, escalating more complex issues as appropriate to HR Manager or Director of HR. 
• Generate standard HR reports and assist with data tracking.
• Assist with special projects and other HR initiatives as needed to support departmental and organizational goals including process improvements. 

Qualifications/Specification:

Minimum degree required: Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent combination of education and relevant HR experience will be considered.

Years of experience: Minimum 2 years of experience in human resources, HR administration, or a related role with exposure to recruiting, onboarding, payroll, or benefits support.

• Licenses/Certifications: HR certification (SHRM-CP) preferred but not required.
• Driver’s License: N/A
• Knowledges, Skills, Abilities required for success:
  • Working knowledge of HR processes across the employee lifecycle (employee engagement, recruitment, onboarding, payroll, performance management, benefits).
  • Experience using HRIS systems; experience with ADP Workforce Now preferred.
  • Strong organizational skills and attention to detail with ability to manage multiple priorities.
  • Effective verbal and written communication skills with a customer-service mindset.
  • Comfortable engaging internal and external stakeholders at all levels.
  •  Ability to handle sensitive and confidential information with discretion.
  • Strong time management and follow-through skills in a fast-paced environment.
  • Basic understanding of employment laws and HR compliance requirements.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Ability to work independently while also supporting team initiatives and projects.

Physical Demands: This is largely a sedentary role that requires looking at a computer screen for extended periods of time; however, some physical demands are required.

Standard Hours (including travel, evening, and weekend hours): PHS’s standard office hours are 9 AM to 5 PM at team member’s designated workspace. Some teams and positions work alternate hours because of the nature of their role at PHS. Your Business Unit’s Working Norms document will identify alternative hours, if applicable. 

Flower Show Requirements: Hours preparing for the show and the duration of the show may not follow your regular work schedule. Your Flower Show schedule will depend upon your regular position or your temporary position supporting the Flower Show. You may be required to stand for long periods of time, do extensive walking, and lift up to 25 pounds.

EEO NOTICE: 
At PHS, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.