Human Resources Generalist

Position Description

The HR Generalist serves as a core Human Resources partner supporting the full employee lifecycle, including onboarding, employee relations, HR operations, and recruiting coordination. This role is responsible for executing HR programs, providing guidance to managers and employees, and ensuring consistency, compliance, and operational excellence across HR processes.

Operating with a moderate level of independence, the HR Generalist partners cross-functionally to resolve employee matters, support hiring activities, maintain HR systems and data integrity, and contribute to employee experience and engagement initiatives. This role also supports and coordinates HR projects, ensuring timelines, deliverables, and outcomes are effectively managed.

Key Responsibilities

Employee Relations & HR Operations

• Serve as a primary HR resource for employees and managers by providing guidance on policies, procedures, and employee relations matters, ensuring consistent application of HR practices.
• Support employee relations activities, including intake, documentation, issue resolution, and escalation in partnership with HR leadership, Legal, and Compliance as appropriate.
• Coordinate and administer core employee lifecycle processes including onboarding, offboarding, and employee transitions, ensuring a seamless and compliant experience.
• Monitor and interpret federal, state, and local employment law changes; ensure alignment of HR policies and practices, including ownership and ongoing maintenance of the Employee Resource Guide.
• Maintain accurate employee records, HR systems, and documentation, ensuring data integrity and timely updates across systems.
• Monitor and track HR program deliverables, timelines, and metrics, proactively identifying risks or delays and supporting resolution.

Recruiting Coordination & Hiring Support

• Coordinate interview scheduling for candidates, hiring managers, and interview panels, ensuring an efficient and positive candidate experience.
• Serve as a point of contact for candidates throughout the interview process, providing updates, logistics, and general communication.
• Support job postings, requisition updates, and applicant tracking system (ATS) maintenance to ensure accurate and timely hiring workflows.
• Assist with pre-employment activities including background checks, onboarding coordination, and hiring documentation.
• Monitor recruiting process milestones and follow up with stakeholders to ensure timely progression through the hiring process.

HR Programs, Employee Experience & Projects

• Support the planning, coordination, and execution of HR programs and projects, ensuring alignment to priorities and successful delivery of outcomes.
• Apply critical thinking and sound judgment to translate ideas and business needs into actionable HR solutions, leading initiatives from concept through execution within defined scope.
• Maintain project plans, trackers, and documentation to monitor milestones, deadlines, dependencies, and progress.
• Coordinate meetings, communications, and follow-ups across stakeholders to ensure alignment and accountability for project deliverables.
• Provide regular status updates on HR initiatives, identifying risks, delays, and mitigation actions as needed.
• Contribute to employee experience initiatives, engagement activities, and onboarding program enhancements.
• Support cyclical HR programs such as performance management, compliance training, and engagement survey follow-up.
• Assist in developing and maintaining HR documentation, process guides, and communications to improve clarity and consistency.
• Identify opportunities to improve HR processes, workflows, and service delivery; recommend and support implementation of improvements.

Minimum Requirements

• 5+ years of experience in Human Resources, including HR operations, employee relations, recruiting coordination, or related experience.

Critical Skills

• Strong interpersonal and communication skills with the ability to effectively support managers and employees.
• Knowledge of HR policies, employment laws, and employee relations practices.
• High attention to detail and accuracy, particularly in data management and documentation.
• Ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced environment.
• Strong organizational and coordination skills, including the ability to manage projects, timelines, and competing deliverables.
• Customer service mindset with a focus on delivering a high-quality employee and candidate experience.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Proficiency with HR systems and Microsoft Office applications (Outlook, Word, Excel, Teams).

Additional Skills & Qualifications

• Experience supporting HR projects, program coordination, or process improvement initiatives.
• Experience working with HRIS platforms and applicant tracking systems. Paycom experience is preferred.
• Exposure to HR analytics, reporting, or process improvement methodologies.
• Experience supporting employee engagement, onboarding, and talent programs.
   

Education

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience.

Physical Requirements

• General office demands
  • Prolonged periods of sitting at a desk and working on a computer.
  • Frequent reaching, handling, and fine manipulation for using office equipment, filing, and managing paperwork.
  • Manual dexterity sufficient to operate a keyboard, mouse, and other office tools.
  • Occasional standing, walking, and bending.
  • Ability to lift up to 10-20 pounds occasionally.
  • Vision abilities required include close vision for computer work and reading documents.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.