Human Resources Generalist

The HR Generalist supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The HR Generalist is a key contributing member of the People and Culture team focused on coordinating and administering intermediate level human resources functions such as processing payroll, leave of absences, benefits administration, employee processing from hire to end of employment and retirement. This position will maintain employee files and record retention process and assist the Chief People and Culture Officer (CPCO) with employee inquiries and additional administrative duties. The HR Generalist will also support other HR tasks and projects related to the monitoring of the HRIS, employee change processes and records retention practices. The HR Generalist will serve as an ambassador with the CPCO and provide best-in-class support for the Association and its Branches. 

OUR CULTURE:
Our mission and core values are brought to life by our culture. In Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

An HR Generalist typically works closely with hiring managers and employees to manage employee experience from hire to retirement. Key responsibilities often include:

·        Administers the payroll reporting process, the hiring process, oversee new hires using ADP WFN, maintaining employee files, data changes, and terminations. 

·        Manage the processing and tracking of benefits administration, Leave of Absences, Unemployment and Workers Compensation.

·        Serves as a contact for employee inquiries on benefits administration from hire to retire including enrollments, and terminations, procedures, and general employee related inquiries. 

·        Under the leadership of the CPCO, participate in employee relation issues from initial complaint to resolution.

·        In collaboration with the Team, coordinate staff recognition, or holiday events, from start to finish.

·        Process payroll bi-weekly in ADP WFN.

·        Direct experience with ACA, ADP, I9 and MA CORI/SORI required.

·        Assist in the management of the learning management system and new employee orientation, involving tracking usage, running reports, and providing user access/termination.

·        Assist the Chief People and Culture Officer with special projects as needed.

·        Travel from Metro office to other branches to provide HR support, particularly during high volume staffing events, such as Summer Camp, etc.

·        Performs other duties as assigned.

QUALIFICATIONS: Essential HR Generalist Duties & Responsibilities

·        A minimum of five years’ experience in Human Resources and administrative support, including data entry/processing, managing employee files and records, and HR practices and principles.

·        Knowledge of basic Massachusetts employment/labor laws – required.

·        Intermediate experience with Excel, Word, and PowerPoint.

·        Experience with payroll processing and basic payroll laws – required.
·        Ability to use active listening, logic, and reasoning to solve problems.

·        Communicate effectively in writing and electronically. Strong computer skills are preferred with Teams and SharePoint.

·        Must be highly organized and can work to maintain confidential matters. 

·        Ability to work in a team and individually and establish relationships. 

·        Conduct comprehensive audits to ensure that the best fit for the role and the YMCA Southcoast organizational culture.

·        Work with CPCO to develop and maintain relationships with Workforce Development Programs, and other relevant stakeholders.

·        Maintain an in-depth knowledge of current recruiting trends, practices, and technology.

·        Develop and maintain retention and key performance metrics to measure and analyze the effectiveness of Y strategic priorities.

·        Establish and implement policies and procedures using strategies based on the compliance, labor and industry standards, and the needs of the organization.

ONBOARDING & RETENTION

·       Manage HRIS and recruitment software and tools such as ADP WFN to ensure streamlined and efficient record keeping.

·       Review job offers to successful candidates, ensuring full compliance and a seamless onboarding process. 

·       Manage the employee experience with the HR Team to ensure a positive and engaging process throughout the employment process.

COMPLIANCE

·        Document and update changes in policy, procedures, and standards of practice include pay recommendations based on the marketplace and industry.

·        Ensure EEOC and AAP compliance and legal and regulatory requirements are met related to recruitment, hiring and record retention policy and practice. Filing employee documents on a regular basis.

GENERAL SKILLS

·        Adheres to Y practices, policies, and procedures.

·        Exemplifies Y Core Values of Integrity, Stewardship, Team, Culture and Safety.

·        Participates in and supports initiatives to reach annual Y Strategic Performance Goals and Measures.

·        Strong interpersonal oral and written communication skills, with the ability to effectively build relationships with internal and external stakeholders, with co-workers, employees, potential hires, and the public in general.

·        Maintains strict confidentiality of business, employee, and customer and safeguards with sensitive documents.

·        Excellent organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.

·        Strong analytical and critical thinking skills, with the ability to make data-driven decisions.

·        Strong presentation skills with the ability to hold an audience’s attention while you speak to a variety of different audiences.

·        Ability to work in a demanding environment with changing priorities.

QUALIFICATIONS

·        5- 7 years of relevant experience in Human Resources as a Generalist in non-profit settings.

·        A BA or BS in a related field is preferred or administration or in lieu of a 4-year degree, 5 or more years of relevant experience in payroll, benefits administration, performance, and HR management.

·        Experience in a HR role that required exceptional judgment in managing and balancing competing priorities while maintaining a complete picture of the long and short-term plans and goals.

·        Ability to thrive working in fast-paced organizations, meeting deadlines while maintaining attention to detail, remaining flexible, resourceful, and efficient.

·        A problem solver with an ability to manage complex tasks and meet deadlines and competing demands.

·        Exceptional interpersonal, written, and oral communication skills establishing and maintaining strong relationships with a broad and diverse group of individuals at all levels inside and outside the organization.

·        Advanced proficiency using all HRIS and recruiting software and technologically adept (with ability to learn new systems.) 

·        Ability to develop and use spreadsheets and standard HR software systems.

·        Ability to work with integrity, discretion, and professional approach.

·        Experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).

·        Collaborator who fosters collaboration and takes initiative to support the Human Resources function. 

Certification/ Licensures Requirements: Educational knowledge of HR gained through HR Certification or completion of a Human Resources Certificate program, preferred but not required.

·        Advancing Our Mission and Cause

·        Building Relationships - Collaboration 

·        Communication and Influence

·        Emotional Maturity

YMCA COMPETENCIES:

1.    Mission Advancement

2.    Collaboration

3.    Operational Effectiveness

4.    Personal Growth

·        The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

·        While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.

·        The employee frequently is required to sit and reach and must be able to move around the work environment. 

·        The employee must occasionally lift and/or move up to 10 pounds. 

·        Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.

·        The noise level in the work environment is usually moderate.

·        This position requires intense concentration, attention to detail, and accuracy.

EFFECT ON END RESULTS:

The HR Generalist stewards the Y’s cause, promoting and protecting the brand and reputation as a global, inclusive organization within the community. They will successfully meet the Human Resources department goals by creating the best environment and workplace culture for candidates and employees.


The YMCA Southcoast is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.