The Strong is seeking a Human Resources Generalist to join its People and Culture team! This hybrid position requires a highly organized and service-oriented individual with strong interpersonal skills, a collaborative mindset, and the ability to manage multiple priorities while working both remotely and onsite as needed. The HR Generalist is responsible for coordinating recruitment and onboarding activities, supporting employee engagement programs, assisting with benefits and leave administration, maintaining HR data and records, and providing day-to-day support to employees and managers.
A successful candidate will demonstrate excellent communication skills, sound judgment, and a commitment to maintaining confidentiality and delivering exceptional internal service. All museum staff are expected to collaborate across departments to advance the museum’s mission, maintain a positive and enthusiastic attitude, act with integrity, and consistently provide excellent service to guests and colleagues.
Key Responsibilities:
Recruitment & Onboarding Support:
- Coordinate the full-cycle recruitment process for frontline and non-exempt positions, including posting jobs, screening resumes, scheduling interviews, and preparing offer letters.
- Partner with hiring managers to ensure a positive and efficient candidate and new hire experience.
- Facilitate pre-employment processes, new hire paperwork, and onboarding activities.
Employee Experience & Engagement Support:
- Support employee engagement initiatives, including assisting with stay interviews, recognition programs, and employee surveys.
- Coordinate logistics for trainings, cultural events, wellness activities, and other employee programs.
- Provide administrative support to IDEA, wellness, and retention initiatives led by the People and Operations Specialist.
Benefits & Leave Administration Support:
- Serve as a point of contact for employee benefit questions and assist with enrollments and changes.
- Maintain accurate benefits records and support open enrollment preparation and logistics.
- Track and maintain leave of absence documentation and ensure records are up to date.
HR Operations & Compliance:
- Maintain employee records in both electronic and paper formats, ensuring accuracy and compliance with retention policies.
- Respond to basic employment verification and HR-related inquiries.
- Assist in updating bulletin boards and other required postings.
- Perform regular audits of personnel files and HR data for accuracy and compliance.
HRIS & Reporting Support:
- Enter and maintain employee data in the HRIS (ADP), ensuring timely updates to reflect personnel changes.
- Generate standard reports and assist with data gathering for HR metrics and compliance reporting.
Cross-functional and Administrative Support:
- Provide general administrative support to the HR team as needed.
- Assist with offboarding processes, including exit logistics and termination paperwork.
- Participate in HR team meetings and contribute to team initiatives
Requirements:
- Associate’s degree in business administration, human resources management, or closely related field; equivalent combination of education and experience will be considered.
- 2-4 years of professional HR experience.
- Strong ability to be proactive, follow up and follow through, and work effectively in a fast-paced team setting while demonstrating versatility and adaptability.
- Knowledge of benefits administration, including eligibility, enrollment, and regulatory compliance.
- Results-driven and service-oriented with a strong ability to work with competing deadlines and varying priorities without compromising attention to detail or quality of work.
- Ability to maintain subject matter expertise and apply new knowledge to the job.
- Experience implementing effective recruitment programs and completing full-cycle recruitment.