Human Resources Generalist

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC. 

JOB DESCRIPTION 

Position Title: People & Culture Generalist 

Location: 25 Elm Place, Brooklyn, NY 

Benefit Classification: Full-Time Benefitted 

Position Type: FLSA – Exempt 

About This Role 

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey.  

We are seeking an experienced People & Culture Generalist to support the Retail, Mission Services and Administrative Divisions. As a member of the People & Culture Team, this role is responsible for supporting all people processes including but not limited to Recruitment, Benefits Administration, Employee Relations, HRIS Management, Leaves Of Absence, Onboarding and Orientation, Performance Management, etc. The successful candidate will be highly organized, demonstrate initiative, have strong attention to detail, and a desire to learn and grow through hands-on experience.  If you are looking to grow your experience as a Generalist, we want to hear from you!  

The Awesome Things You’ll Do 

• Support to ensure a positive experience through the full employee life-cycle, from recruitment through exit.
• Manage the full recruitment process, including attending recruitment events, managing job postings, sourcing candidates, screening & interviewing, facilitating the selection and hiring process and processing background checks.

• Maintain a high standard of data integrity and accuracy in our ADP Workforce Now Human Resource Information System while processing transactions such as new hire activations, employee changes, terminations, transfers, LOA, performance management, etc. 
• Act as a liaison with the company’s authorized Administrator for Leaves of Absence, Accommodation Requests and Worker’s Compensation.
• Provide counseling to employees regarding policies and procedures, benefits, time off, etc.
• Proactively address and resolve employee relations issues, providing guidance to managers and supporting the documentation of performance-related actions as necessary.
• Assist with hosting New Employee Orientation (NEO)
• Conduct Stay and Exit Interviews and analyze results to make recommendations for improvements as needed.
• Work closely with the Senior leadership of People & Culture Team to assist with ensuring that employees are compliant with HR policies and state and federal requirements.

Activities are subject to change / be added to meet business needs with management approval.  

Our Must Haves 

• Bachelor’s Degree preferred 
• A minimum of three years of human resources experience required, preferably with an emphasis on recruiting and employee relations 
• Working knowledge of State (New York and New Jersey) and Federal labor laws required
• Key skills include communication, problem-solving and organization.
• Proficiency working with HRIS, APR Workforce now or Dayforce preferred.
• Strong interpersonal skills to foster trust and collaboration with employees.
• Must be able to maintain confidentiality.
• Must have excellent judgement and be able to make quick, thoughtful decisions. 

• Requires honed customer service and conflict-resolution skills 
• Must be able to work onsite at least two days per week and travel to various GW locations throughout NY and NJ.

What We Offer  

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals 
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

You bring the Good in Goodwill   

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!   

If you need assistance with your application, please reach out to humanresources@goodwillny.org.