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Human Resources Generalist

Family Health Care Center Of Kalamazoo
Full-time
On-site
Kalamazoo, Michigan, United States
HR Professional
 
 
 
 
HUMAN RESOURCES GENERALIST


MISSION:  To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. 

                                                      We Serve.  We Grow.   We Achieve.

 

COMPANY INFORMATION:

As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. 

 

We advocate for the rights of all people to experience comprehensive healthcare that is delivered through a collaborative community network focused on quality standards of care. Our aim is to decrease healthcare disparities by increasing access to care through culturally sensitive medical attention, education and outreach. We work to reflect this simple motto: "Together, we are improving quality of life by providing excellent health care to all people in an environment of dignity & respect."

 

BENEFITS:   

  • Highly competitive pay 
  • Excellent (cost effective) Health Insurance 
    1. PPO or PPO High Deductible Plan with Health Savings Account (HSA) 
  • Vision & Dental Insurance
  • Company paid Life & accidental death
  • Company-paid long-term disability Insurance
  • Voluntary life, accidental death, short-term disability, and other supplemental offerings 
  • Pre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance)
  • Paid Time Off (PTO)
  • 8 Paid Holidays 


POSITION SUMMARY:  


 The Human Resources Generalist supports the HR Manager/Director in executing a full range of HR functions from recruitment to retirement. This role requires exceptional            organizational skills, confidentiality, and a working knowledge of Family Health Center policies. As a primary point of contact for staff and leadership, the HR Generalist ensures the smooth administration of HR processes while maintaining professionalism and discretion.


Please note, the Flu vaccine is a minimum work requirement at the Family Health Center.

 

KEY RESPONSIBILITIES

 Recruitment & Onboarding

  • Post job openings, review applications, and refer qualified candidates to hiring managers.
  • Conduct interviews independently or with department leaders and provide recommendations.
  • Conduct reference checks and background screenings.
  • Prepare and issue job offers and offer letters.
  • Coordinate onboarding tasks and documentation; lead New Hire Orientation, including policies and benefits presentations.

 Employee Support & Relations

  • Provide guidance on HR-related issues, including employee relations and disciplinary actions.
  • Serve as a resource for employee questions regarding policies, benefits, and procedures.

 HR Operations & Administration

  • Maintain employee records in compliance with company policy.
  • Manage employee data within the HRIS and payroll system.
  • Assist in benefits administration, including enrollments, terminations, invoice reconciliation, and approvals.
  • Monitor FMLA documentation and leave balances.
  • Support payroll data entry and administrative processes.

 Compliance & Reporting

  • Ensure proper processing of garnishments, child support, and medical orders.
  • Maintain HR tools and trackers including SharePoint, Freshservice, onboarding trackers, and Smartsheets.
  • Partner with Finance on audits, PTO adjustments, benefit deductions, and payroll registers.
  • Assist with Open Enrollment preparation, communication, and presentations.

CORE COMPETENCIES

 Collaboration

  • Communicate effectively and seeks collaborative solutions.
  • Resolves conflict constructively and supports team initiatives.

 Character & Integrity

  • Maintains confidentiality and ethical standards.
  • Welcomes diverse perspectives with cultural sensitivity.

 Organizational Awareness

  • Aligns tasks with strategic objectives.
  • Identifies and supports process improvement opportunities.

 Leadership

  • Models professional conduct and safety compliance.
  • Support and motivate colleagues, fostering a positive work environment.

Qualifications 

Education & Experience

  • Associate degree in Business, Human Resources, or related field required.
  • Bachelor’s degree preferred or equivalent experience.
  • Minimum of 3 years progressive HR and HRIS experience.
  • Experience in benefits administration preferred.
  • Strong written and verbal communication skills.
  • Excellent problem-solving and decision-making abilities.
  • Proficiency in Microsoft Office Suite.

 Language & Analytical Skills

  • Ability to interpret policies and regulatory documents.
  • Comfortable analyzing data and delivering presentations.
  • Strong numerical reasoning skills.

TYPICAL WORKING CONDITIONS: 

 Quiet to moderate work environment. Reasonable accommodations available for individuals with disabilities.

 TYPICAL PHYSICAL DEMANDS:  

 Frequent computer use and prolonged sitting. Occasional walking, reaching, or stooping. Requires effective verbal communication and close-range vision.

 

NOTE:
Family Health Center reserves the right to revise job responsibilities as organizational needs evolve.

 


 

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