Human Resources Generalist

 “Looking for an HR role where you can actually make an impact, not just process paperwork?”

Human Resources Generalist

Central Arizona Shelter Services (CASS) – Phoenix, AZ

About Us

At Central Arizona Shelter Services (CASS), we do more than provide shelter. We create pathways to stability for thousands of individuals and families each year across our single adult, family, and senior shelter programs.

Our work is fast-paced, people-centered, and deeply meaningful. If you’re looking for a role where you can make a real impact while building strong HR practices across a growing organization, this is it.

The Opportunity

We’re looking for an HR Generalist who can operate with both structure and flexibility. This role supports employees and leaders across multiple shelter sites and our administrative office.

You’ll be involved in everything from recruiting and onboarding to employee relations, training, and process improvement. You’ll also play a key role in keeping operations organized and moving forward in a dynamic environment.

This is an exempt, hands-on role for someone who is comfortable balancing priorities, solving problems in real time, and building trust across all levels of the organization.

What You’ll Do

• Manage full-cycle recruiting using Paylocity, including job postings, candidate communication, and offer coordination 
• Lead onboarding and pre-boarding processes to create a strong new hire experience 
• Serve as a first point of contact for employee relations, addressing concerns and escalating when appropriate 
• Support payroll, timekeeping, and benefits administration in Paylocity 
• Track employee data, assets, and key assignments to ensure accountability 
• Partner with managers on performance management, coaching, and development plans 
• Monitor and follow up on training compliance across multiple sites 
• Create employee communications including newsletters, announcements, and recognition materials 
• Support employee engagement initiatives and internal projects 
• Assist with administrative operations including supply tracking, badge creation, and front office support 
• Lead or support process improvements to increase efficiency and consistency across HR functions 
• Coordinate structured knowledge transfer and transition processes during employee separations 

Why Join CASS

• Be part of a mission-driven organization making a direct impact in the community 
• Work alongside leaders who are committed to improving systems, processes, and employee experience 
• Gain exposure to a wide range of HR functions across multiple sites 
• Opportunity to help shape and strengthen HR practices in a growing organization 

Work Environment

This is an on-site role supporting multiple locations and an administrative office. The position requires regular interaction with employees and leaders and the ability to move between sites as needed.

What You Bring

• Bachelor's Degree in Human Resources or Business Administration
• 3-5 years of progressively responsible experience in human resources, compliance, quality improvement, or nonprofit contract management 
• Strong project management and organizational skills with the ability to manage multiple priorities 
• Experience working in multi-site or fast-paced environments 
• Ability to build trust, navigate employee concerns, and maintain confidentiality 
• Strong communication skills and attention to detail 
• Comfort working in an environment where priorities can shift quickly 

Preferred

• HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) 
• PMP or similar project management certification 
• 5–7 years of progressively responsible experience in human resources, compliance, quality improvement, or nonprofit contract management 
• Experience in nonprofit or human services organizations 
• Bilingual
• Notary