Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
- Reporting to the Manager, People Team, your primary responsibility is to provide local People function point-of-contact service to business team members, playing a key role in the execution of local People priorities and deliverables within the defined People strategy. This role is also to utilize local business knowledge and understanding gained from working deep within the business, to provide feedback and insights to People Team Manager, People Leads, and relevant COEs in the development of appropriate solutions.
- The position is onsite at our Piney Flats, TN location
Who We Are
HSN takes shoppers on a journey – embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics and incorporates entertainment, personalities and industry experts to provide a unique shopping experience.
- The HR team provides insights and partnership to prepare and empower the business for the next generation of success
Your Impact
- Business’s point-of-contact for the People function, escalating to Manager, People Experience and People Leads, and relevant COEs as necessary.
- Leverage knowledge of local business area perspectives, to provide local insights and perspectives to People Leads and Manager and/or COEs, to ensure local matters are appropriately addressed and considered.
- Provide initial diagnostic level advice and guidance to business leaders, engaging COEs as necessary.
- Coach and guide Managers, and support in the effective prioritization and delivery of an engaging team member experience.
- Utilize relevant information / COE metrics / indicators, to gain insight on local business area people issues, to provide leadership teams with the appropriate clarity for People related initiatives and priorities.
- Provide specialist and expert advice, guidance and counsel to managers, supervisors and People function colleagues on all team member relations issues, policy interpretation and questions. To include such issues as conduct, capability (performance and sickness), re-organization,
- Conduct investigations in line with applicable practices, and in support of Compliance team directives.
- Complete and maintain appropriate logs/trackers/systems, to ensure a full picture of team member relations activity – informal and formal processes, advice given, outcomes issued, inquiries, etc.
What You Bring
- 3+ years experience using HR principles to inform and engage work communities
- 3+ years experience supporting HR investigations
- 3+ years experience coaching management on team engagement and performance.
- 3+ years experience of HR change management
- 1+ years experience using HR data to inform deliverables
- Experience using HR knowledge to coach and consult in an Warehouse/Fulfillment center environment
- Experience managing conflicting and concurrent tasks
- Experience guiding agreement from company partners who are affected by HR activities
- Experience engaging with leaders and company partners across business groups and QVC Group locations to obtain thoughtful understanding of QVCG's business processes, applications, policies and other practices as they relate to HR.
- Experience providing verbal and written information for data privacy policies internally and externally with the goal of informing, educating, and advocating for good HR practices
Remote work is not permitted in NYC at this time.
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If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
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