Human Resources Generalist I

About NRHA 

Founded in 1940, the Norfolk Redevelopment and Housing Authority (NRHA) provides low-income families in Norfolk, Virginia with safe and well-maintained housing. It also plans and administers large-scale residential redevelopment programs within Norfolk. 

NRHA is an award-winning public housing authority that has been effective in obtaining private investment partners to fund new neighborhoods; improving low-income public housing; planning and building mixed-income communities; and offering programs that support residents receiving rental assistance on their path to self-sufficiency. NRHA aims to create and apply meaningful housing and neighborhood development programs to serve all residents of Norfolk, Virginia. 

NRHA looks for people who want to work in a challenging and progressive environment and make a positive difference in the community. 

Position Overview

The Human Resources Generalist I is a key member of the NRHA Human Resources team, providing comprehensive support in multiple functional areas including recruitment, onboarding, employee relations, leave management, compliance, and HR data management. Under the direction of the Human Resources Manager, this role ensures alignment with NRHA’s policies and procedures, and adherence to federal, state, and local employment laws. This position requires excellent organizational, analytical, and interpersonal skills, along with the ability to manage confidential information with professionalism and discretion.

Key Responsibilities

Recruitment & Onboarding:

• Support full-cycle recruitment efforts, including drafting job advertisements, screening candidates, scheduling interviews, and extending offers.
• Post positions internally and externally across multiple platforms (beyond ADP/Indeed/ZipRecruiter).
• Facilitate onboarding of new hires, including collection of required documents, completion of I-9 and E-Verify processes, and ADP system entry.
• Conduct and lead New Hire Orientation (NHO) sessions.
• Manage internship program and temporary staffing assignments.

Employee Lifecycle & HRIS Administration:

• Manage new hire check-ins via ADP at 30, 60, and 90 days.
• Conduct exit interviews for voluntary separations.
• Process Personnel Action Forms (PAFs) and update changes in ADP including: New hires/Rehires, Promotions/Demotions, Transfers/Reassignments, Separations, Adjusted service dates.
• Maintain the weekly Employee Change Report and update internal HR SharePoint content.

Leave & Accommodation Management:

• Initiate and track FMLA and ADA cases.
• Initiate FMLA packets and track approvals/denials.
• Research and coordinate reasonable accommodations in compliance with the ADA.
• Oversee the Virginia Local Disability Program (VLDP) for Hybrid Plan employees.

Employee Relations & Compliance:

• Assist with workplace investigations, grievance processes, and unemployment claims.
• Support compliance with labor laws including FMLA, ADA, FLSA, and other applicable federal/state regulations.
• Participate in the annual review and update of job descriptions.
• Assist in the development and facilitation of employee training, performance management, and corrective action plans.

Employee Engagement & Recognition:

• Collaborate with the Employee Engagement and Recognition Committee (EERC) to plan, track, and implement employee appreciation initiatives.
• Support ongoing professional development efforts and maintain accurate training records.

Other Duties:

• Perform other tasks and related work as assigned by the Human Resources Director.
• This position requires you to work onsite.
• This position may require occasional evening or weekend work for trainings or events.

Required Knowledge, Skills, and Abilities

Knowledge:

• Comprehensive understanding of HR functions, personnel administration, and employment law.
• Experience with HRIS platforms (ADP preferred).
• Familiarity with public sector HR practices is a plus.

Skills:

• Excellent written and verbal communication skills.
• Strong attention to detail, time management, and organizational skills.
• Proficient in Microsoft Office Suite and HR systems.

Abilities:

• Ability to handle sensitive and confidential information with integrity.
• Work effectively both independently and as part of a team.
• Build strong working relationships with employees at all levels.
• Prioritize multiple tasks in a fast-paced environment.

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Minimum of 3 years of HR experience, including experience in employee relations, performance management, and recruiting.
• An equivalent combination of education and experience may be considered in lieu of specific educational or experience requirements.

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience in a public sector or government agency.

Physical Demands/Work Environment 

While performing the duties of this job, the employee is frequently required to sit, talk, see, or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.  

NRHA offers a competitive compensation and benefits package. The compensation offer will be determined by the candidate's work history and skill set.  Benefits include VRS retirement, medical, dental, and vision insurance; life insurance; long-and short-term disability insurance; tuition reimbursement options; public service loan forgiveness, and much more. 

Those candidates who are selected for interview will be contacted directly by telephone. All other candidates will receive an email communication after the position is filled.